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Mercedes-Benz of Fort Washington

Fort Washington, PA

4.6
3,290 Reviews
Mercedes-Benz of Fort Washington is proud to have one of the largest selections of New and Certified Pre-Owned Mercedes-Benz vehicles in the Delaware Valley serving the Main Line, Philadelphia Pennsylvania, New Jersey, Delaware and Maryland. Conveniently located off I-276, miles north of Philadelphia and minutes from I-95 and I-476. We have more than 20 Mercedes-Benz Certified product specialists with over than 100 years combined experience to answer your important questions and assist you with selecting the best vehicle for you. Our showroom features over 15 new Mercedes-Benz luxury vehicles at any given time. Our Cafe lounge offers LCD televisions, free WiFi, comfortable seating areas, and 100% Arabica coffee while you have your vehicle serviced.
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404 Pennsylvania Ave

Fort Washington, PA

19034

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Showing 3,290 reviews

November 24, 2023

Emailed about 22 c class no one responded very bad experience will not recommend this dealership More

by Nibhatti2c
Purchase Time
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for the review. I'm sorry to hear about the lack of communication and will make sure this feedback gets addressed with our team. If you'd still like our assistance, please feel free to contact me directly at your earliest convenience. Respectfully, Carla Savage - General Manager - carla.savage@yourmercedes.com

November 23, 2023

Very good fast, quality service that exceeded my expectations. I usually arrive early and wait in the lobby area. I usually expect to wait a couple of hours but I was on my way out the door in less More

by GAMEL.ABDULLAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine at the service desk
Nov 24, 2023 -

Mercedes-Benz of Fort Washington responded

We're glad to know that our service at Mercedes-Benz of Fort Washington exceeded your expectations and was quicker than anticipated! We aim for efficient, quality work. Thanks for the positive feedback!

November 23, 2023

I was generally pleased with my service appointment. What I found lacking was the explanation of the work done and the report to me on the condition of the vehicle. The feedback from the service write More

by FREDERICK.W.HAAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I interacted with the service writer, when I dropped off the car. When I picked up the car I interacted with a different person, who had little to say.
Nov 28, 2023 -

Mercedes-Benz of Fort Washington responded

Hi Frederick! We appreciate your feedback and apologize if the communication during your service appointment wasn't up to par. We'll work on improving this aspect moving forward. Thanks for bringing it to our attention! Respectfully, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

November 22, 2023

Been taking all my cars here and always treated fairly and accommodating to my schedule. More

by CVERESPY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for leaving us this five-star review and kind words about our service team at Mercedes-Benz of Fort Washington! We'll see you next time!

November 22, 2023

Very professional sales staff. They were knowledgeable about the car I was interested in and were very willing to allow a test drive. They were eager to have me make a buying decis More

by JOHN@MASSOTORRENCE.COM
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jacob Headley in sales and Jeremy Golis sales mgr
Nov 24, 2023 -

Mercedes-Benz of Fort Washington responded

Hi John! We're glad to know that you had a positive first visit with our sales team at Mercedes-Benz of Fort Washington! We always aim for professionalism and knowledge without being pushy. Thanks for sharing your experience, we hope to see you again soon!

November 21, 2023

Tony is great. He is very professional and great to work with He is an asset to the company More

by SCOMER6429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY Colontonio
Nov 22, 2023 -

Mercedes-Benz of Fort Washington responded

We really appreciate you taking the time to leave Mercedes-Benz of Fort Washington this awesome review, thank you!

November 20, 2023

always the best service. fast and courteous service and attention to what i want done . More

by JTMAN048
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Lowe
Nov 21, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for trusting Mercedes-Benz of Fort Washington with your service needs! Our team appreciates your support and looks forward to your next visit!

November 20, 2023

I had a great time at this dealership the service is Awesome. People are very professional and respectful. At the end of the service your car is detailed and washed which makes a huge difference. Way to More

by JOADE.MARDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina is great!
Nov 21, 2023 -

Mercedes-Benz of Fort Washington responded

Joade, we're so glad to know you had a great visit here at Mercedes-Benz of Fort Washington and appreciated our professional service. Thanks for your support!

November 17, 2023

Christina is a true professional and provided all the updates during the service when my car was at the recall repairs More

by MLITVAK69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Mercedes-Benz of Fort Washington responded

We're glad to know that Christina provided you with professional service during your recall repairs at Mercedes-Benz of Fort Washington. Thanks for sharing this positive feedback!

November 16, 2023

They do excellent work and they care about their customers they correct any mistakes they may show up More

by B.DW1763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Nov 17, 2023 -

Mercedes-Benz of Fort Washington responded

We appreciate your feedback! Our team at Mercedes-Benz of Fort Washington always strives to provide excellent service and correct any issues that may arise. Thanks for recognizing our efforts!

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