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Mercedes-Benz of Fort Washington

Fort Washington, PA

Overview
Employees
Reviews
Vehicles
4.6
3,289 Reviews
Mercedes-Benz of Fort Washington is proud to have one of the largest selections of New and Certified Pre-Owned Mercedes-Benz vehicles in the Delaware Valley serving the Main Line, Philadelphia Pennsylvania, New Jersey, Delaware and Maryland. Conveniently located off I-276, miles north of Philadelphia and minutes from I-95 and I-476. We have more than 20 Mercedes-Benz Certified product specialists with over than 100 years combined experience to answer your important questions and assist you with selecting the best vehicle for you. Our showroom features over 15 new Mercedes-Benz luxury vehicles at any given time. Our Cafe lounge offers LCD televisions, free WiFi, comfortable seating areas, and 100% Arabica coffee while you have your vehicle serviced.
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404 Pennsylvania Ave

Fort Washington, PA

19034

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Showing 3,289 reviews

November 15, 2023

I've interacted with Christina Lowe as my service representative. She's been terrific! She courteous, knowledgeable, prompt, and professional. More

by SAMYFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Lowe
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Nov 15, 2023 -

Mercedes-Benz of Fort Washington responded

It's great to know that Christina provided you with such excellent service at Mercedes-Benz of Fort Washington. We appreciate your feedback and look forward to serving you again!

November 15, 2023

The service advisors are true professionals and provide quality service, specifically Tony Coilantonio who kept me posted about every stage of the repair process. More

by IDASKAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Colantonio of the service advisor simply provided outstanding customer service.
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Nov 15, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for the 5-star rating! We're happy to know that Tony and our team at Mercedes-Benz of Fort Washington provided you with top-notch service. We appreciate your feedback! Safe travels!

November 15, 2023

Used to like this place a lot as I can schedule my appointments fairly quick and easy. But the past visit was likely my last. They charged me $25 for putting a new battery in the remote whereas anothe More

by GOLF1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service guy
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Nov 15, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for the review. I'm sorry to hear that your recent experience didn't meet the high expectations you've come to expect from us. We appreciate the feedback and will certainly take it into consideration for future improvements. Please feel free to contact me directly if you have any additional questions or concerns you'd like to discuss. Respectfully, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

November 14, 2023

Jeff in sales was excellent. Nick in service is extraordinary. Both have been very professional and friendly. More

by MIRIS60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Lupkin Nick Lugara
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Nov 14, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for the 5-star rating! We're glad to know that Jeff and Nick provided excellent service at Mercedes-Benz of Fort Washington. We look forward to serving you again! Drive safely!

November 14, 2023

Excellent service at Ft Washington Mercedes. The communication was easy and I always understood what was happening with my vehicle. More

by KIMSHEPPARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Mercedes-Benz of Fort Washington responded

Hey Kim, thank you for the 5-star rating! We're delighted to know you had an excellent service experience at Mercedes-Benz of Fort Washington. We look forward to serving you again! Safe travels!

November 14, 2023

Great, efficient service. They took me without an appointment and solved my issue without delay. More

by CKAMPETE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Mercedes-Benz of Fort Washington responded

We're happy to hear that we could make this a five-star experience for you! Thank you for choosing Mercedes-Benz of Fort Washington!

November 14, 2023

I've been buying cars here for several decades. I would not go elsewhere and the biggest reason is Tony Colantonio in the service department. More

by GLENNA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Colantonio
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Nov 14, 2023 -

Mercedes-Benz of Fort Washington responded

We're glad to know that Tony and our service department have made your experiences at Mercedes-Benz of Fort Washington consistently positive over the years. We appreciate your loyalty and look forward to seeing you again! Safe travels!

November 14, 2023

You should be able to pick up customers car for service like other luxury car companies More

by MSMARINABASIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Nov 14, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for leaving us your suggestions. We hope to provide five-star service to you next time! - Mercedes-Benz of Fort Washington

November 14, 2023

Excellent service at Ft. Washington Mercedes for the last two time I needed services. Thanks, More

by BWILLIAMS4250
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Christina Lowe
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Nov 15, 2023 -

Mercedes-Benz of Fort Washington responded

We appreciate you returning for your service needs! We look forward to seeing you next time! Thank you! - Mercedes-Benz of Fort Washington

November 14, 2023

Service was outstanding. Car was delivered on time. Communication by Ricky was excellent. Seriously considering another Mercedes because of the service here. More

by JCOLOSIMO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
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Nov 15, 2023 -

Mercedes-Benz of Fort Washington responded

We're delighted to know that Ricky and our team at Mercedes-Benz of Fort Washington provided you with outstanding service. It's great to see that your experience might lead you back to another Mercedes! Safe travels!

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