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Mercedes-Benz of Fort Washington

Fort Washington, PA

Overview
Employees
Reviews
Vehicles
4.6
3,289 Reviews
Mercedes-Benz of Fort Washington is proud to have one of the largest selections of New and Certified Pre-Owned Mercedes-Benz vehicles in the Delaware Valley serving the Main Line, Philadelphia Pennsylvania, New Jersey, Delaware and Maryland. Conveniently located off I-276, miles north of Philadelphia and minutes from I-95 and I-476. We have more than 20 Mercedes-Benz Certified product specialists with over than 100 years combined experience to answer your important questions and assist you with selecting the best vehicle for you. Our showroom features over 15 new Mercedes-Benz luxury vehicles at any given time. Our Cafe lounge offers LCD televisions, free WiFi, comfortable seating areas, and 100% Arabica coffee while you have your vehicle serviced.
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404 Pennsylvania Ave

Fort Washington, PA

19034

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Showing 3,289 reviews

November 04, 2023

Prompt polite service. Comfortable waiting area. Went above and beyond! Windshield wipers work great! Thanks More

by SIMPLIFY22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Nov 06, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for the 5-star rating! We're glad to know you had a positive experience at Mercedes-Benz of Fort Washington. Enjoy those new windshield wipers and see you again! Safe travels!

November 04, 2023

Dealership was modern and staff was friendly and helpful,NIce variety of cars in display. More

by STORE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for sharing your experience with us! We're delighted to hear that you found our dealership modern and our staff friendly and helpful. Providing a positive and welcoming environment for our customers is one of our top priorities at Mercedes-Benz of Fort Washington!

November 03, 2023

Sent my benz in for a mandatory brake-related recall repair. I had to make all the towing arrangements for a flat-bed tow truck to take my vehicle to the shop. The repair was done in one day. However, More

by RWMUENCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
3.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for the review. We sincerely apologize for any frustration or inconvenience you encountered throughout your experience. We appreciate the feedback and will certainly take it into consideration for future improvements. Thanks again and please don't hesitate to reach out directly if you'd like to discuss the situation in greater detail. Respectfully, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

November 02, 2023

Mercedes Benz offers quick and detailed guaranteed service which is comfort to their customers to know that their ride is well taken care of. More

by UWILKS11
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

Mercedes-Benz of Fort Washington responded

We're glad to know you appreciate the quick and detailed service provided by our team here at Mercedes-Benz of Fort Washington. Ensuring your ride is well taken care of is always a priority for us! Thanks for the positive feedback.

November 02, 2023

Excellent service and great service experience. Good customer support and courtesy car was icing on the cake. Good warranty explanation and recalls needed. More

by HCMAFURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2023 -

Mercedes-Benz of Fort Washington responded

We're glad to know you had an excellent service experience at Mercedes-Benz of Fort Washington! It's great that our team could provide good customer support and a courtesy car. We appreciate your feedback on the warranty explanation and recalls as well. Safe travels ahead!

November 02, 2023

All the staff in MB Fort Washington are professional, helpful, knowledgeable and helpful. I totally recommend them. More

by POUYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cass
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Nov 02, 2023 -

Mercedes-Benz of Fort Washington responded

We appreciate your recommendation and positive feedback about our team at Mercedes-Benz of Fort Washington! We're here to provide a top-notch experience for all customers. Safe travels in your new vehicle!

November 01, 2023

Good experience, I went there not expecting service, but was pleasantly surprised at the efficiency of the service received. More

by DFPCFO
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Mercedes-Benz of Fort Washington responded

We're delighted to know that our team at Mercedes-Benz of Fort Washington exceeded your expectations with efficient service. Thanks for sharing your positive experience!

November 01, 2023

I appreciate the interest in taking care of my car. It only took a few minutes to resolve the oil light problem on the dashboard. Thank you service! More

by MLUBY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine
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Nov 02, 2023 -

Mercedes-Benz of Fort Washington responded

We're glad to know that our team at Mercedes-Benz of Fort Washington was able to quickly resolve the oil light issue for you. Thanks for trusting us with your car's needs!

October 31, 2023

It was a quick and easy process. Tuan Nuyen was very knowledgeable and helpful. He answered all my questions which helped me make the best decision More

by PATRICET8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tuan Nuyen
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Nov 01, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for the 5-star rating! We're glad to know that Tuan was able to assist you and make your experience at Mercedes-Benz of Fort Washington smooth. We appreciate the feedback and see you again! Have a great ride!

October 31, 2023

The overall experience was pleasant. The service advisor was courteous, knowledgeable and accommodating. The service was prompt and thorough. More

by SENORCAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor; the technician
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Nov 01, 2023 -

Mercedes-Benz of Fort Washington responded

We're glad to know you had a pleasant experience at Mercedes-Benz of Fort Washington! Our team always aims for prompt and thorough service. Thanks for the positive feedback, we appreciate it!

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