Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Mercedes-Benz of Fort Washington

Fort Washington, PA

Overview
Employees
Reviews
Vehicles
4.6
3,270 Reviews
Mercedes-Benz of Fort Washington is proud to have one of the largest selections of New and Certified Pre-Owned Mercedes-Benz vehicles in the Delaware Valley serving the Main Line, Philadelphia Pennsylvania, New Jersey, Delaware and Maryland. Conveniently located off I-276, miles north of Philadelphia and minutes from I-95 and I-476. We have more than 20 Mercedes-Benz Certified product specialists with over than 100 years combined experience to answer your important questions and assist you with selecting the best vehicle for you. Our showroom features over 15 new Mercedes-Benz luxury vehicles at any given time. Our Cafe lounge offers LCD televisions, free WiFi, comfortable seating areas, and 100% Arabica coffee while you have your vehicle serviced.
Contact Dealership
View Awards

404 Pennsylvania Ave

Fort Washington, PA

19034

Directions

By Type

Showing 3,270 reviews

September 22, 2023

Great customer service. Experienced techs. Service completed in a timely matter. Excellent service every time. More

by De De
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicj
Report | Print
Sep 25, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for the 5-star rating! We're happy to know you've consistently received excellent service from our team at Mercedes-Benz of Fort Washington. We look forward to serving you again! Safe travels!

September 21, 2023

Isaac Marlowe was my sales agent. He did a good job the day I bought my GLE 350. Then I had couple of questions. Sent him a e mail. Also called his phone and left message. No reply to More

by RAMAMARDA
Recommend Dealer
Yes
Employees Worked With
isaac Marlowe
Report | Print
Sep 26, 2023 -

Mercedes-Benz of Fort Washington responded

Hi RAMAMARDA, We appreciate your feedback and apologize for any communication delays with Isaac. We'll make sure to address this issue at Mercedes-Benz of Fort Washington so that it doesn't happen again in the future. Have a great ride in your Mercedes-Benz GLE 350!

September 21, 2023

We have been with this dealer over 30 years, The service all way great, I am really impressed and specially the Tony is excellent and perfect 👍 More

by Junewang4424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Sep 22, 2023 -

Mercedes-Benz of Fort Washington responded

Hi June! We're delighted to know that you've been with us for over 30 years at Mercedes-Benz of Fort Washington! It's great to see your positive feedback about our service and Tony. Thanks so much for sticking with us, we appreciate it!

September 21, 2023

I used the Express service option on Tuesday to get a left headlight replaced. Upon return home less than 30 minutes later I noticed a large pool of washer fluid on the garage floor. This reservoir had More

by JOHNTROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2023 -

Mercedes-Benz of Fort Washington responded

John, I'm sorry to read about your experience with the headlight replacement and subsequent washer fluid issue. We certainly don't want any of our customers feeling this way. Your feedback is important to us as it helps improve our services. Please reach out so we can discuss this matter further and find a resolution that works for you. Thank you, - Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

September 21, 2023

I love this place They had nice service and people are friendly and patient. I have the nice deals More

by Gongxun dong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ajah brown
Report | Print
Sep 25, 2023 -

Mercedes-Benz of Fort Washington responded

Hi Gongxun! Thank you for leaving us this five-star review and kind words about our service team at Mercedes-Benz of Fort Washington! We'll see you next time!

September 20, 2023

I have always been pleased with the service at MB of Fort Washington. The car was picked up and delivered by Diana, and she did a great job! Overall an A+. More

by saladman54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2023 -

Mercedes-Benz of Fort Washington responded

We're delighted to know you've had a positive experience with Diana and our team at Mercedes-Benz of Fort Washington. Thanks for the A+ review!

September 20, 2023

Good dealership with good customer service. Timely; friendly; thorough; detailed, clean; spacious; snacks available and water. More

by MSVPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2023 -

Mercedes-Benz of Fort Washington responded

We're glad to know you had a positive experience at Mercedes-Benz of Fort Washington! We strive for excellent customer service and appreciate your feedback. Enjoy the snacks, water, and your ride!

September 20, 2023

Always has great customer service whenever I am there very accommodating ! Prompt and efficient when I need work done n my car More

by KESHAWNA92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracey
Report | Print
Sep 21, 2023 -

Mercedes-Benz of Fort Washington responded

Hey Keshawna, thank you for the positive review! We're delighted to know that you've consistently received great customer service at Mercedes-Benz of Fort Washington. We'll see you next time! Have a great ride!

September 20, 2023

Christian Marshall & Joanne Zaren made my purchase of a 2023 M-B E350 relatively painless. More

by drbob444
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Firko
Report | Print
Sep 21, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for your kind words and for choosing Christian and Joanne to assist you with your purchase of the 2023 Mercedes-Benz E350. We're delighted to hear that your experience was relatively painless, and we appreciate your trust in us at Mercedes-Benz of Fort Washington!

September 19, 2023

Good friendly customer service, mr. frank is very knowledgeable about these vehicles and helped me with my issue promptly. More

by NAFISMUHAMMAD5733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr.Frank
Report | Print
Sep 20, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for the 5-star rating! We're happy to know that Frank was able to assist you promptly and effectively at Mercedes-Benz of Fort Washington. We appreciate your positive feedback and hope to see you again! Have a great day!

1
...
45
46
47
...
327