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Mercedes-Benz of Fort Washington

Fort Washington, PA

Overview
Employees
Reviews
Vehicles
4.6
3,139 Reviews
Mercedes-Benz of Fort Washington is proud to have one of the largest selections of New and Certified Pre-Owned Mercedes-Benz vehicles in the Delaware Valley serving the Main Line, Philadelphia Pennsylvania, New Jersey, Delaware and Maryland. Conveniently located off I-276, miles north of Philadelphia and minutes from I-95 and I-476. We have more than 20 Mercedes-Benz Certified product specialists with over than 100 years combined experience to answer your important questions and assist you with selecting the best vehicle for you. Our showroom features over 15 new Mercedes-Benz luxury vehicles at any given time. Our Cafe lounge offers LCD televisions, free WiFi, comfortable seating areas, and 100% Arabica coffee while you have your vehicle serviced.
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404 Pennsylvania Ave

Fort Washington, PA

19034

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Showing 3,139 reviews

March 25, 2024

Maintenance side is horrible any big work done to your vehicle take it to another Benz dealership . ( engine maintenance, fuel pump maintenance, More

by Tia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derek Witman
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2024 -

Mercedes-Benz of Fort Washington responded

Tia, I'm disappointed to see this review and would like the opportunity to get a better understanding of your concerns. At your earliest convenience, would you please contact me directly? Thank you, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

Helpful
March 23, 2024

Great service from start to finish! Excellent sales team. They made sure we were happy and they were very efficient More

by KJP324
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Mercedes-Benz of Fort Washington responded

We're glad to know you had a great experience with our sales team at Mercedes-Benz of Fort Washington! We always aim for efficiency and customer satisfaction. Thanks for the review!

Helpful
March 23, 2024

You still are sending these emails to the wrong owner We have tried correcting this situation for almost 7 years. How would you rate that? I can’t answer these questions as I am not the owner of this car More

by KABIL3
Service Communication
Recommend Dealer
No
Employees Worked With
Superman
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Helpful
March 22, 2024

I am a long time customer. The main reason is, the personal attention given me by Tony Colantonio. For many years now, he has become my connection to your Dealership. That t More

by mfdemc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Colantonio
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Mar 25, 2024 -

Mercedes-Benz of Fort Washington responded

We're delighted to know that Tony's professionalism and personal attention have made your experiences at Mercedes-Benz of Fort Washington so positive. We appreciate the kind words, and we'll be sure to pass them along!

Helpful
March 21, 2024

i was emailed about bringing my car in for a defect in the sun roof the salesperson said.my car not in the defect I'm still getting recall letters and emails and now since I went to the dealer to get it c More

by kevhayward7011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Mercedes-Benz of Fort Washington responded

We're sorry to read about the issue you've experienced with your sunroof after bringing it in for a check. We'd like to understand more about this situation and help resolve any confusion regarding recall letters or emails you are receiving. Please get in touch at your earliest convenience so we can assist further. Thank you, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

Helpful
March 21, 2024

Nice to do business with, a very courteous and professional experience. Service was exceptional. Thank you! More

by KMYERS6
Recommend Dealer
Yes
Employees Worked With
Mike Monteiro
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Mar 22, 2024 -

Mercedes-Benz of Fort Washington responded

Thank you for the wonderful feedback! Your business is greatly appreciated by all of us here at Mercedes-Benz of Fort Washington and we hope we have the privilege of working with you again in the future!

Helpful
March 21, 2024

Excellent service, polite people professionals, very happy with my car, highly recommend, very nice clean place More

by MASSINOMAKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2024 -

Mercedes-Benz of Fort Washington responded

We're delighted to know you had an excellent experience with us at Mercedes-Benz of Fort Washington! Thank you for recommending our service & team and please don't hesitate to reach out if we can assist you with any additional automotive needs in the future!

Helpful
March 21, 2024

Excellent service! Explained the repair concern in layman terms. Caring employees. Listening ear. Great experience. More

by JACQUI50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2024 -

Mercedes-Benz of Fort Washington responded

We're glad to know you had a great experience at Mercedes-Benz of Fort Washington! Our team always aims to provide top-notch service and clear communication. Thanks for the positive feedback!

Helpful
March 21, 2024

Personable, no pressure, honest, clear communications, and patient. Gave impression of good service to come. More

by JOHN.MCKEEVER1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carla savage
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Mar 22, 2024 -

Mercedes-Benz of Fort Washington responded

John, we're glad to know you had a positive experience at Mercedes-Benz of Fort Washington. We pride ourselves on clear communication and top-notch service. Thanks for the feedback!

Helpful
March 21, 2024

The service department is very responsive. Nick was accommodating to my particular needs and time of vehicle drop-off. Also, retrieved my phone which I had inadvertently left in my console. No More

by ALLUKACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick from Service
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Mar 22, 2024 -

Mercedes-Benz of Fort Washington responded

We're glad to know that Nick and our service team at Mercedes-Benz of Fort Washington were able to meet your needs! Thanks for sharing your experience!

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