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Mercedes-Benz of Fort Washington

Fort Washington, PA

4.6
3,276 Reviews
Mercedes-Benz of Fort Washington is proud to have one of the largest selections of New and Certified Pre-Owned Mercedes-Benz vehicles in the Delaware Valley serving the Main Line, Philadelphia Pennsylvania, New Jersey, Delaware and Maryland. Conveniently located off I-276, miles north of Philadelphia and minutes from I-95 and I-476. We have more than 20 Mercedes-Benz Certified product specialists with over than 100 years combined experience to answer your important questions and assist you with selecting the best vehicle for you. Our showroom features over 15 new Mercedes-Benz luxury vehicles at any given time. Our Cafe lounge offers LCD televisions, free WiFi, comfortable seating areas, and 100% Arabica coffee while you have your vehicle serviced.
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404 Pennsylvania Ave

Fort Washington, PA

19034

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Showing 3,276 reviews

August 30, 2023

Tuan made the process easy and fun. He was very knowledgeable about the GLS and really took the time to get to know us and understand what we were looking for. More

by SOPHIATOUWILLI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tuan Nuyen
Aug 31, 2023 -

Mercedes-Benz of Fort Washington responded

We're so glad to know that Tuan was able to make your experience with us at Mercedes-Benz of Fort Washington both easy and enjoyable! It's great hearing how well he understood your needs. Enjoy the new GLS!

August 28, 2023

Email said the wrong address for my appointment I Had to go a different location More

by ADILAZEEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Mercedes-Benz of Fort Washington responded

Hi Adila, We are sorry to hear about the mixup and appreciate you letting us know. We'll share this with the team and hope to provide five-star care at your next appointment. Thank you! - Mercedes-Benz of Fort Washington

August 27, 2023

The show room was spotless; most important, Tommy Son is a credeit to your organization More

by YWINIG
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tommy and I believe "Toto"
Aug 28, 2023 -

Mercedes-Benz of Fort Washington responded

We appreciate your amazing review and the shoutout to Tommy and our team at Mercedes-Benz of Fort Washington! Hope to serve you again soon.

August 25, 2023

The dealership met my expectations as it has in the past. The problem with the tire was resolved. My need was resolved with express More

by BOOT2LEY
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Mercedes-Benz of Fort Washington responded

We're glad to know we were able to meet your expectations and resolve the tire issue at Mercedes-Benz of Fort Washington. We appreciate your continued trust in our dealership!

August 25, 2023

From the guys who first meet me when I drive into the drop off area to my service rep Christina to getting my car back washed the service experience at Ft Washington MB is fantastic. More

by MINISTERGLENN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina
Aug 25, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for the 5-star rating! We're delighted to know you had a fantastic service experience with Christina at Mercedes-Benz of Fort Washington. We'll see you next time! Safe travels!

August 24, 2023

As always, Fort Washington MB delivered exceptional service at my appointment. I'm so happy to have Nick as my Advisor. He's personable & takes into consideration all my concerns, which may seem unnec More

by GranMax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lugara, Advisor
Aug 24, 2023 -

Mercedes-Benz of Fort Washington responded

We're delighted to hear that you had an exceptional service experience with Nick at Mercedes-Benz of Fort Washington! We appreciate your recommendation and are here for any future needs. Safe travels in your Mercedes-Benz!

August 23, 2023

Unprofessional, poor customer service, someone need to make sure they look over the work that is supposed to be done and that it’s done properly before the car is returned to the customer. My car came in More

by PIERRE052010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Spiegel and traci freed
Aug 23, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for reaching out. I'm sorry to hear about these concerns and would like the opportunity to discuss them with you in greater detail. Would you please contact me directly at your earliest convenience? I hope to hear from you soon. Respectfully, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

August 23, 2023

Service department was Slightly slow to share the diagnosis. Everything else was handled very well. More

by ADAMWLEVINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Mercedes-Benz of Fort Washington responded

Hey Adam, we appreciate your feedback and patience with our service department at Mercedes-Benz of Fort Washington. We're glad to know that everything else was handled well! Safe travels!

August 23, 2023

"I've purchased several cars from this dealership over the years, and each time the experience has been top-notch. The sales representatives are always professional, friendly, and never pushy. The financi More

by MAIDAY51
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for the 5-star rating! We're delighted to hear that our team provided you with great purchase experiences at Mercedes-Benz of Fort Washington. We appreciate your loyalty and see you again! Enjoy your new ride!

August 22, 2023

Great visit for state inspection and emissions inspection. Nice lounge area where I was able to work while my car was serviced. No upswells or add Ins; a straightforward visit with excellent servi More

by Chuck-from-PA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Wang
Aug 22, 2023 -

Mercedes-Benz of Fort Washington responded

Hey Chuck, thank you for the positive review! We're happy to hear that your visit for state and emissions inspection at Mercedes-Benz of Fort Washington was straightforward with excellent service. Have a great ride!

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