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Mercedes-Benz of Fort Washington

Fort Washington, PA

4.6
3,276 Reviews
Mercedes-Benz of Fort Washington is proud to have one of the largest selections of New and Certified Pre-Owned Mercedes-Benz vehicles in the Delaware Valley serving the Main Line, Philadelphia Pennsylvania, New Jersey, Delaware and Maryland. Conveniently located off I-276, miles north of Philadelphia and minutes from I-95 and I-476. We have more than 20 Mercedes-Benz Certified product specialists with over than 100 years combined experience to answer your important questions and assist you with selecting the best vehicle for you. Our showroom features over 15 new Mercedes-Benz luxury vehicles at any given time. Our Cafe lounge offers LCD televisions, free WiFi, comfortable seating areas, and 100% Arabica coffee while you have your vehicle serviced.
Contact Dealership

404 Pennsylvania Ave

Fort Washington, PA

19034

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Showing 3,276 reviews

July 10, 2023

They are very helpful and nice. Also very knowledgeable. Absolutely love all of the staff there More

by MR_TAYLOR45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kennedy,Noah and Joanne,Zaren
Jul 11, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for the kind review! Our Mercedes-Benz of Fort Washington team is honored to receive your support and looks forward to seeing you next time. Take care and thanks again!

July 10, 2023

Professional, Friendly, and Timely. I Thank You all for working with us concerning our Car. More

by JANIE6509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Mercedes-Benz of Fort Washington responded

Janie, thank you for the 5-star rating and review! We're delighted to hear that our team provided unparalleled customer service during your visit to Mercedes-Benz of Fort Washington. We'll see next time. Drive safely!

Jul 12, 2023 -

JANIE6509 responded

Sirs, thank you for your service. But, I have a Complaint; the First Time I was There for service, one of the “Caps” were Never put back on one of my Tires. (I had Air put in all Tires) I was there Recently to have one of my Tires Plugged and “That Cap” was Never Put Back on My Tire. I Looked in my “ Center Box” and my “Cord” that I Plug in to get on GPS Disappeared. I Need You All to Replace These Items ASAP. Thank You, Dr. Janie Cole 215-802-6616

July 10, 2023

Professional service I was very satisfied with the fast pace of my transaction Attention to details More

by CHOZEN267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for the positive review! We're thrilled that you had a professional and efficient experience at Mercedes-Benz of Fort Washington. Your satisfaction is our priority, and we appreciate your feedback. Drive safely!

July 10, 2023

Friendly and completed all issues to my satisfaction Would recommend to others and visit again. More

by PIZ504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for the 5-star rating and review! We're happy to hear that our team provided you with exceptional services during your visit to Mercedes-Benz of Fort Washington. We'll see you at your next service visit. Drive safely!

July 07, 2023

I always use this dealership. Employees professional, friendly and helpful. The facility is clean and bright. More

by JUDYBEC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Mercedes-Benz of Fort Washington responded

Hey Judy, thank you for being a loyal customer of Mercedes-Benz of Fort Washington! We're happy to hear that our team has consistently provided professional and friendly service. Your kind words are greatly appreciated. Drive safely!

July 06, 2023

They got me in and out very quickly. The service was very good and professional More

by JFY881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Mercedes-Benz of Fort Washington responded

We really appreciate you taking the time to leave Mercedes-Benz of Fort Washington this awesome review, thank you!

July 05, 2023

Very professional, caring and accommodating. Service area looked very clean. All personnel very receptive. Satisfying experience More

by TOMPATNIC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Torres Abigail Jones
Jul 06, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for the kind words! We're glad to hear that our team at Mercedes-Benz of Fort Washington provided you with a satisfying experience. Your feedback is greatly appreciated, and we hope to see you again in the future!

July 05, 2023

Ft. Washington Mercedes needs a lesson on customer loyalty. For over 40 years, my family has purchased Mercedes from West German Mercedes/FW Mercedes, a More

by jfkdawgs
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Derek Witman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Witman, Manager, Service
Jul 06, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for the review. I'm disappointed to hear that your recent experiences with our team have not met your expectations and encourage you to contact me directly so that we can address these concerns and work towards a resolution. I hope to hear from you. Respectfully, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

July 05, 2023

i had an unexpected flat tire after hitting a pothole & i received excellent service & I live out of state. More

by SNEADN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for the great review! We're glad to hear that our team at Mercedes-Benz of Fort Washington provided excellent service, even though you live out of state. Drive safely and have a wonderful day!

July 03, 2023

I was disappointed in how my issue was handled. I was told that my car was needed for 2 days and almost had my car for 3 weeks. They fixed an issue in January that needed to be replaced during th More

by NAEEMAHSELBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
3.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Mercedes-Benz of Fort Washington responded

I apologize for the inconvenience and frustration you experienced with the handling of your car issue. We strive to provide timely and efficient service, so it's disappointing to hear that we fell short in this instance. I would like to discuss your Service visit, so please reach out to me at your earliest convenience. Thank you, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

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