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Mercedes-Benz of Fort Washington

Fort Washington, PA

Overview
Employees
Reviews
Vehicles
4.6
3,276 Reviews
Mercedes-Benz of Fort Washington is proud to have one of the largest selections of New and Certified Pre-Owned Mercedes-Benz vehicles in the Delaware Valley serving the Main Line, Philadelphia Pennsylvania, New Jersey, Delaware and Maryland. Conveniently located off I-276, miles north of Philadelphia and minutes from I-95 and I-476. We have more than 20 Mercedes-Benz Certified product specialists with over than 100 years combined experience to answer your important questions and assist you with selecting the best vehicle for you. Our showroom features over 15 new Mercedes-Benz luxury vehicles at any given time. Our Cafe lounge offers LCD televisions, free WiFi, comfortable seating areas, and 100% Arabica coffee while you have your vehicle serviced.
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404 Pennsylvania Ave

Fort Washington, PA

19034

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Showing 3,276 reviews

May 02, 2023

Awesome dealership! I tend to go early and wait for my car, facility is amazing, I can bring my laptop, have a coffee and get some work done while Fort Washington Merce More

by ROBERT.MARVULLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Lowe
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May 03, 2023 -

Mercedes-Benz of Fort Washington responded

We're thrilled to hear that you appreciate our amenities here at Mercedes-Benz of Fort Washington, Robert! We're glad Christina made this a great experience and appreciate the shoutout! Thank you for choosing us, and we'll see you again soon!

May 01, 2023

The service for my oil change was fine. But I came in for Express Service which I understand it maximum 1 hr-1 hr and 30 minutes. That did not happen. I checked in around 10:40am and my c More

by SHARONRAND58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2023 -

Mercedes-Benz of Fort Washington responded

Sharon, thank you for sharing your feedback with us. We're glad to hear that the service for your oil change was fine, but we apologize for any inconvenience caused by exceeding the estimated time for Express Service. I'm sorry to hear that you also did not receive the complimentary car wash that should come with this type of service. If you'd like to discuss this further, please give us a call so that we can make it right. Thank you, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

May 02, 2023 -

SHARONRAND58 responded

Hi Ryan, Yes, I would like to discuss further. I look forward to speaking with you soon. SC

May 01, 2023

This dealership provided outstanding service. Issac,Jeff and Paul were great pleasure to work with. More

by APUSHAH2002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
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May 03, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for the fantastic review! We're so glad you enjoyed working with our team here at Mercedes-Benz of Fort Washington and we hope to see you again in the future!

May 05, 2023 -

APUSHAH2002 responded

Thank you so much to the Sales and Service team for providing outstanding and very professional services to me. It is my great pleasure to work with Julian, Issac, Jeff, Paul and Mike. I am lookkng forward to working with all of them. Keep up the great work. Buying my car from Mercedes Benz of Fort Washington was a very special experience for me. Thanks again

April 29, 2023

TONY WAS GREAT. I CAME IN WITH A FLAT AND ENDED UP GETTING A DUE SERVICE. More

by SALPAONE166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2023 -

Mercedes-Benz of Fort Washington responded

We're so glad Tony helped take care of that tire issue and addressed another service that was due! Saving our customers' time and ensuring an efficient experience is what we're all about, and we hope to see you again in the future! Thank you! - Mercedes-Benz of Fort Washington

April 28, 2023

Good service as expected. They took care of the service. Very professional and great service department. Nice experience More

by TURKAY_ARIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2023 -

Mercedes-Benz of Fort Washington responded

Being professional and taking great care of your vehicle is what we always aim for, and it's great to hear that we met your expectations! Thank you for trusting us with your car, and we hope to see you soon! Thank you! - Mercedes-Benz of Fort Washington

April 28, 2023

My experience at Mercedes Benz of Fort Washington was excellent. My salesperson Chip Sunstein was a pleasure to work with. More

by INDIRAKHANNA04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chip Sunstein
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May 01, 2023 -

Mercedes-Benz of Fort Washington responded

We're so happy to hear this! Thanks for trusting Chip & the Mercedes-Benz of Fort Washington team with your business. We hope we can be of service again in the future!

April 26, 2023

They have gone above and beyond. Excellent dealer. Very professional and great service department. Nice experience More

by Chuck-from-PA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Dick
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Apr 28, 2023 -

Mercedes-Benz of Fort Washington responded

Chuck, we appreciate you taking the time to share your positive experience at Mercedes-Benz of Fort Washington! We hope you visit us again in the future! Thank you!

April 26, 2023

We purchased pre-own vehicles. Our sales rep is wonderful and very professional. We went a few different dealers but the reason we chose Ft Washington because of him. Great hospi More

by ZAMA0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Marshal the best
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Apr 28, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for giving us the opportunity to earn your business! We're so glad you had a great experience working with our team here at Mercedes-Benz of Fort Washington and we hope you enjoy your new vehicle. Please don't hesitate to reach out if we can be of service again in the future!

April 24, 2023

We called about a pre-owned car advertised on the lot . .. but when looking to visit, they would not confirm that the car of interest was actually available for sale. As such, we never visited this dealers More

by PhilE
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
1.0
This rating includes all reviews, with more weight given to recent reviews.
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April 22, 2023

Used express service for inspection/emissions- went smoothly - all went well - spare key fob not completely working - was advised will be fixed at next service. More

by spyder
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony in service - very good customer communication
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Apr 25, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for sharing your experience! We appreciate your business and look forward to seeing you again next time here at Mercedes-Benz of Fort Washington!

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