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Mercedes-Benz of Fort Washington

Fort Washington, PA

Overview
Employees
Reviews
Vehicles
4.6
3,288 Reviews
Mercedes-Benz of Fort Washington is proud to have one of the largest selections of New and Certified Pre-Owned Mercedes-Benz vehicles in the Delaware Valley serving the Main Line, Philadelphia Pennsylvania, New Jersey, Delaware and Maryland. Conveniently located off I-276, miles north of Philadelphia and minutes from I-95 and I-476. We have more than 20 Mercedes-Benz Certified product specialists with over than 100 years combined experience to answer your important questions and assist you with selecting the best vehicle for you. Our showroom features over 15 new Mercedes-Benz luxury vehicles at any given time. Our Cafe lounge offers LCD televisions, free WiFi, comfortable seating areas, and 100% Arabica coffee while you have your vehicle serviced.
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404 Pennsylvania Ave

Fort Washington, PA

19034

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Showing 3,288 reviews

April 24, 2023

We called about a pre-owned car advertised on the lot . .. but when looking to visit, they would not confirm that the car of interest was actually available for sale. As such, we never visited this dealers More

by PhilE
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
1.0
This rating includes all reviews, with more weight given to recent reviews.
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April 22, 2023

Used express service for inspection/emissions- went smoothly - all went well - spare key fob not completely working - was advised will be fixed at next service. More

by spyder
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony in service - very good customer communication
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Apr 25, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for sharing your experience! We appreciate your business and look forward to seeing you again next time here at Mercedes-Benz of Fort Washington!

April 22, 2023

We had a great experience. Excellent service was provided that took care of our Mercedes working like new. More

by IRENAKYRCZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2023 -

Mercedes-Benz of Fort Washington responded

We appreciate you leaving us your wonderful five-star review, Irena! We hope you come to visit us for your car's next service appointment! Thank you! - Mercedes-Benz of Fort Washington

April 22, 2023

We had a great experience. They provided excellent service that had our Mercedes working like new. More

by IRENAKYRCZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2023 -

Mercedes-Benz of Fort Washington responded

We appreciate you leaving us your wonderful five-star review, Irena! We hope you come to visit us for your car's next service appointment! Thank you! - Mercedes-Benz of Fort Washington

April 21, 2023

Excellent and friendly service. Short wait time . I have alway been pleased with the service here. More

by JOYCE.NEELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2023 -

Mercedes-Benz of Fort Washington responded

We appreciate your five-star review, Joyce! It makes our day to know that we've provided consistent care and we look forward to continuing to earn your business! Thank you! - Mercedes-Benz of Fort Washington

April 21, 2023

Express Service…got me in and out quickly and efficiently. Got me from worrying about battery More

by NUFFNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2023 -

Mercedes-Benz of Fort Washington responded

We're happy our express service could get you in and out fast! Thank you for coming to see the Mercedes-Benz of Fort Washington team!

April 20, 2023

I called service manager 3 times to discuss service performed on my vehicle Left message with receptionist and left voice mail , He never called me back. Service on vehicle was very slow, diagnostic More

by Stormwater-solutions
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derek Witman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2023 -

Mercedes-Benz of Fort Washington responded

We regret that you had a poor experience. We understand that communication is key, and it sounds like we fell short in that area. We'd love to make things right and encourage you to give us a call at your earliest convenience so we can discuss your concerns further. Thank you, Amy Hamilton - Fixed Operations Specialist - amy.hamilton@yourmercedes.com

April 18, 2023

Pleasant and polite, Great service make you feel like a valuable customer, that the care about your car More

by shortfirst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for being a Mercedes-Benz of Fort Washington customer! We appreciate your business, as well as your kind review, and look forward to seeing you next time. Take care!

April 17, 2023

Cassio who is one of the Managers , took really good care of my care and I appreciate him so much !! More

by MUSIXBOX23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassio
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Apr 18, 2023 -

Mercedes-Benz of Fort Washington responded

Cassio and the team are proud to be part of your automotive journey! We look forward to caring for your vehicle again in the future! Thank you! - Mercedes-Benz of Fort Washington

April 17, 2023

The service we have received has always been stellar. Prompt and well executed work. And they even washed the car! More

by PNOGAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2023 -

Mercedes-Benz of Fort Washington responded

We're so happy to hear that you've consistently received stellar service at Mercedes-Benz of Fort Washington! Our team works hard to ensure prompt, five-star care, and we're glad to hear that we've delivered on that promise. Thank you for choosing to work with us and for taking the time to share your experience!

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