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Mercedes-Benz of Fort Washington

Fort Washington, PA

4.6
3,276 Reviews
Mercedes-Benz of Fort Washington is proud to have one of the largest selections of New and Certified Pre-Owned Mercedes-Benz vehicles in the Delaware Valley serving the Main Line, Philadelphia Pennsylvania, New Jersey, Delaware and Maryland. Conveniently located off I-276, miles north of Philadelphia and minutes from I-95 and I-476. We have more than 20 Mercedes-Benz Certified product specialists with over than 100 years combined experience to answer your important questions and assist you with selecting the best vehicle for you. Our showroom features over 15 new Mercedes-Benz luxury vehicles at any given time. Our Cafe lounge offers LCD televisions, free WiFi, comfortable seating areas, and 100% Arabica coffee while you have your vehicle serviced.
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404 Pennsylvania Ave

Fort Washington, PA

19034

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Showing 3,276 reviews

December 15, 2022

The Dealership staff are very professional. The service advisers appear to be respectfully attentive it could be a result Of dealing with public . When quoting service rates or evaluation cha More

by JLEWIS215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom service supervisor
Dec 16, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for the wonderful feedback! We appreciate your support and look forward to your next visit with us here at Mercedes-Benz of Fort Washington!

December 15, 2022

I have been calling them to process my refund for a rental after my breaks were recalled, nobody answered my calls or returned my calls. I will not take my car there for service anymore. More

by SAMIAFOFANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2022

Nice friendly service, everyone had an infectious smile. I am sure it is a great place to work! More

by FOXJUDI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for the kind review! It was a pleasure having you visit us here at Mercedes-Benz of Fort Washington and we hope to see you again next time. Take care!

December 15, 2022

Susan is excellent always helpful and reasonable, I always take my vans there for service More

by Luis123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan
Dec 16, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for trusting Mercedes-Benz of Fort Washington with the care of your vans! Susan & the team look forward to your next visit!

December 12, 2022

Attention to detail has declined at this service center as well as their responsiveness. Although I had my brakes replaced, I still have an error message on my console. I had previously mentioned it and More

by SUSANGRASSO10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2022

The servicing and repair work were excellent. Both the communications with me and services provided were handled with the necessary professionalism. More

by DANBERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Traci
Dec 13, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for the wonderful feedback! We appreciate you trusting the Mercedes-Benz of Fort Washington team with your vehicle and hope we can be of service to you again in the future!

December 09, 2022

Paul was my service rep. He was personable and knowledgeable. Paul answered all my questions and was responsive when I had to leave a message. Overall, outstanding service. T More

by KWILL0212
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul- Manager
Dec 09, 2022 -

KWILL0212 responded

Outstanding service, Paul!

Dec 12, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you so much for the rave review of Paul and our team! We hope to see you again at Mercedes-Benz of Fort Washington!

December 08, 2022

It’s always a pleasure working with Ricky. He’s very informative and pleasant to speak to. I took my car in for routine brakes and rotors. He kept me in the loop and followed up with informati More

by Ms. Finney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for your support! We're happy to hear Ricky continues to take such wonderful care of you and we appreciate you recommending him to others. Thanks again and we'll see you next time here at Mercedes-Benz of Fort Washington!

December 08, 2022

Christine is outstanding in her role of customer service. She is efficient, effective and has a great personality and attitude. More

by E.TOM.MILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine, Aaron Smith
Dec 09, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for leaving Christine such a great review! We hope to see you again at Mercedes-Benz of Fort Washington!

December 05, 2022

The service is always great and the customer area is well-appointed and maintained. The customer service rep always provides an accurate estimate of costs and a phone call is made to explain what work i More

by Bruce Mabine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Mercedes-Benz of Fort Washington responded

We're honored to have you as a Mercedes-Benz of Fort Washington customer, Bruce! Thank you for the kind comments and we'll see you at your next visit!

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