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Mercedes-Benz of Fort Washington
Fort Washington, PA
3,276 Reviews
Mercedes-Benz of Fort Washington is proud to have one of the largest selections of New and Certified Pre-Owned Mercedes-Benz vehicles in the Delaware Valley serving the Main Line, Philadelphia Pennsylvania, New Jersey, Delaware and Maryland. Conveniently located off I-276, miles north of Philadelphia and minutes from I-95 and I-476.
We have more than 20 Mercedes-Benz Certified product specialists with over than 100 years combined experience to answer your important questions and assist you with selecting the best vehicle for you.
Our showroom features over 15 new Mercedes-Benz luxury vehicles at any given time. Our Cafe lounge offers LCD televisions, free WiFi, comfortable seating areas, and 100% Arabica coffee while you have your vehicle serviced.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 4:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday Closed
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,276 reviews
November 23, 2022
The very disappointing service experience. Refused to replace tire that they had just replaced. Although it was brand new, I never received my money back. Refused to replace tire that they had just replaced. Although it was brand new, I never received my money back. More
by FRANI1029
Verified CustomerEmployees Worked With
No employees helped me
November 23, 2022
Great honest diagnosis and repair of my parking sensor. Great communication from my service advisor Mike O’Brien. Great communication from my service advisor Mike O’Brien. More
by JACKFRITZTILE
November 21, 2022
In August 2022, I visited Service to replace a tire, unfortunately, the dealer even crashed my car during the car wash. It took more than one month for the dealer to finish the body work; however, they unfortunately, the dealer even crashed my car during the car wash. It took more than one month for the dealer to finish the body work; however, they forgot to replace the tire. When the tire got replaced finally in October, I found more problems with my car. No root cause nor solution to prevent the same incident from happening was communicated to me during my visits. When my car was at service, it was very hard to get status report timely. More
by JCHOU1
Employees Worked With
November 21, 2022
Recall was taken care of in a timely manner. I appreciate a loaner being offered as I had no time to wait. I appreciate a loaner being offered as I had no time to wait. More
by IAMCHRISKOCH
Employees Worked With
November 20, 2022
My service provider believed me that there was a problem and was determined to find it. The problem found and corrected. and was determined to find it. The problem found and corrected. More
by LYLJACK
Employees Worked With
November 20, 2022
Mercedes Benz, of Fort Washington, has always gone over and beyond in their customer service. and beyond in their customer service. More
by CHERYLROSSINI17
November 19, 2022
I have been a customer at this dealership for more than 20 years. My service manager throughout this time has been Tony Colantonio and he is the principal reason I have stayed with this dealership. 20 years. My service manager throughout this time has been Tony Colantonio and he is the principal reason I have stayed with this dealership. More
by nawdoc
Employees Worked With
Tony Colantonio
November 13, 2022
Even after giving negative feedback I've yet to hear from anyone at Mercedes - Ft Washington or corporate. Guess they don't value my business. Shame. anyone at Mercedes - Ft Washington or corporate. Guess they don't value my business. Shame. More
by SCOTTGELLER
