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Mercedes-Benz of Fort Washington

Fort Washington, PA

4.6
3,302 Reviews
Mercedes-Benz of Fort Washington is proud to have one of the largest selections of New and Certified Pre-Owned Mercedes-Benz vehicles in the Delaware Valley serving the Main Line, Philadelphia Pennsylvania, New Jersey, Delaware and Maryland. Conveniently located off I-276, miles north of Philadelphia and minutes from I-95 and I-476. We have more than 20 Mercedes-Benz Certified product specialists with over ...
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404 Pennsylvania Ave

Fort Washington, PA

19034

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Showing 3,302 reviews

October 19, 2022

The manager worked hard to satisfactorily resolve an issue. Email followup with the manager was timely. Good instruction on features of the car. Arrangements were made for transportation to pick up my c More

by GJHOLCOMB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Malsheimer
Oct 19, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for recommending our team! We're so happy that our team provided you with excellent communication throughout your service. -Mercedes-Benz of Fort Washington

October 19, 2022

Waiting parts and parts arrived then Waiting for another parts for few more days. You can do everything at some time More

by QXC113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2022

They are very nice and professional。Usually I like the beatiful onsit place and amzing coffee。 More

by FANHONGBING1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for your kind review! We're happy that we provided you with an excellent purchase! -Mercedes-Benz of Fort Washington

October 18, 2022

Brought my car in for 20K Maint. service, 2 weeks later I get coolant low notification. I wonder what all the maintenance that was performed, How can topping off a simple coolant lev More

by BINOSH.SAMUEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2022

I feel like I am in good hands when I have a problem with one of my cars. The team cares. More

by MURTRAY87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick in Service, Aaron Smith
Oct 18, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for your confidence in the Mercedes-Benz of Fort Washington team! We're grateful for your support and look forward to your next visit!

October 16, 2022

Not good. I would not buy again from this dealership nor will I recommend anyone. More

by MSHAFIQR
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tuan, Julian, Karla.
October 15, 2022

the warranty work was good. the service tech was good too. wifi is needed for the customer More

by BTBULL52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for your 5-stars! We look forward to seeing you next time at Mercedes-Benz of Fort Washington!

October 14, 2022

Very enthusiastic, detailed explanation, serious and professional, good service attitude. Very enthusiastic, detailed explanation, serious and professional, good service attitude. More

by SHUANGWU668
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Smith
Oct 14, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for your review, Shuan! We appreciate your 5-star review! -Mercedes-Benz of Fort Washington

October 14, 2022

Great service and friendly people who are always ready to help. I’ve been buying and servicing my cars there for many years. More

by YOUNGSTE262
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for visiting our team at Mercedes-Benz of Fort Washington! We look forward to seeing you next time!

October 13, 2022

Overpriced. They charged me $250 just for them to tell me they’re going to charge $1800 to replace 2 rims. Had they told me they would charge me $250 just to TEL More

by SELENAH0627
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
1.0
This rating includes all reviews, with more weight given to recent reviews.
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