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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,323 Reviews

2,323 Reviews of Mercedes-Benz of Fort Washington - Service Center

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December 10, 2021

Liked everything that was done, Good service!!!! Finished with my car in record time with no problems More

by JUSTIN@CONNECTIONGROUPLLC.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Smith
Dec 10, 2021 -

Mercedes-Benz of Fort Washington responded

We're so happy to hear it, Justin! Thank you so much for being part of the Mercedes-Benz of Fort Washington family!

December 09, 2021

On-time and prompt with communication and service. I have had nothing but positive experiences at MB Fort Washington More

by JUSTIN_OH112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Mercedes-Benz of Fort Washington responded

Justin, we are so proud that our team at Mercedes-Benz of Fort Washington could do such a great job for you! Thank you so much!

December 09, 2021

I've been with Mercedes for 8 years. A wonderful experience no issues at all . Hard for me to go anywhere else More

by FLOFLO785
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chip
Dec 09, 2021 -

Mercedes-Benz of Fort Washington responded

We are so proud to hear that you can always rely on our team at Mercedes-Benz of Fort Washington! Thank you!

December 09, 2021

Great customer service staff. Got the service for my car done in a timely manner. Friendly employees and knowledgeable on the service needed for my car. Still waiting for some parts after a month. More

by MARIARAMIREZPLUS5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Dec 10, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for trusting Mercedes-Benz of Fort Washington with your vehicle! Please don't hesitate to reach out if there's anything else we can assist you with!

December 09, 2021

I have called several times without getting a return phone call from the service manager. More

by Edge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derek Witman
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2021

When entering the dealership you can see its clean and inviting which results in one wanting to purchase a vehicle. More

by MARSHAESIMON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Mercedes-Benz of Fort Washington responded

Hi Marsha, thank you for your confidence in our team at Mercedes-Benz of Fort Washington! We look forward to your next visit!

December 05, 2021

It was really nice to work with professionals everything that they did for me was spot on all the way down to wash my car at the end More

by EMORY6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for this awesome feedback! We're so glad you came to visit us here at Mercedes-Benz of Fort Washington and we hope we have the opportunity to serve you again in the future!

December 02, 2021

Had an awful time reaching the rental counter. Finally received a return call was told to send an email to Enterprise. No one from Enterprise counter at MBenz Washington replied to my email. More

by TUMBALAKA13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2021

Joanne, was a pleasure to work with. Excellent service and extremely friendly over the phone, kept me informed throughout the process!! More

by Ridgewoodinv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for sharing this wonderful feedback - we know Joanne will be so happy to hear it! We appreciate you trusting Mercedes-Benz of Fort Washington with your service needs and hope to see you again next time. Take care!

November 30, 2021

Service was good communication needs to improve. A one Service was good communication needs to improve. A one day delay for an oil change More

by SCINALLI0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for taking the time to share this review and feedback - it helps us to continually improve the service we provide to our customers. Take care and please don't hesitate to reach out directly if there's anything else we can do for you!

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