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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,323 Reviews
Call Service Center (267) 419-4033

2,323 Reviews of Mercedes-Benz of Fort Washington - Service Center

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March 29, 2024

Great service. Excellent dealership.every one is very professional and helpful.Very satisfied. Thank you More

by rakesh5224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Spiegel and the foreman
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Apr 01, 2024 -

Mercedes-Benz of Fort Washington responded

Hi Rakesh! We're delighted to know that you had a great experience at Mercedes-Benz of Fort Washington. Thanks for the positive feedback and enjoy your ride!

March 28, 2024

great customer service and getting a loaner was easy ! i enjoy having the snacks and something to drink . More

by carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2024 -

Mercedes-Benz of Fort Washington responded

Carol, we're glad to know you had a great experience at Mercedes-Benz of Fort Washington! We aim to make every visit comfortable and convenient. Enjoy your loaner car and the snacks!

March 28, 2024

Great Service as always. Very friendly and informative. The car was is a great plus More

by KWILLIA30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2024 -

Mercedes-Benz of Fort Washington responded

We really appreciate you taking the time to leave Mercedes-Benz of Fort Washington this awesome review, thank you!

March 27, 2024

FW is the best Mercedes dealership I’ve ever dealt with and I’ve been a MB owner for many years. Ryan and Isaac took wonderful care of me and I have nothing but good things to say. 5 STARS!! More

by TOMMYTBALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac
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Mar 27, 2024 -

Mercedes-Benz of Fort Washington responded

Hi Tommy T! We're so glad to know that you had a great experience with Ryan and Isaac at Mercedes-Benz of Fort Washington! Your kind words mean the world to us. Thanks for your continued loyalty as an MB owner, we appreciate it!

March 26, 2024

Very satisfied with with the treatment received from the initial conversation. First with Diane, then with Derrick, service manager. More

by LEON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane (driver)
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Mar 26, 2024 -

Mercedes-Benz of Fort Washington responded

Leon, we're delighted to know that Diane and Derrick provided you with excellent service during your recent visit here at Mercedes-Benz of Fort Washington. Thanks for sharing your experience!

March 26, 2024

Everything went well. That Devon office promised me matts when I purchase the car and never received them. That's why I use Fort Washington. More

by ROCHELLE.MAIDEN-JARMON
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2024 -

Mercedes-Benz of Fort Washington responded

Rochelle, we're glad to know that everything went smoothly during your recent visit here at Mercedes-Benz of Fort Washington! Thanks so much for your support and please don't hesitate to reach out the next time we can be of assistance!

March 25, 2024

Mercedes-bens of Fort Washington has delivered upon the brand promise of excellence in service. As an older single female, I never feel that my level of service is any different from anyone else. They are More

by PAMELAMATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : all of them
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Mar 26, 2024 -

Mercedes-Benz of Fort Washington responded

We're delighted to know that our team at Mercedes-Benz of Fort Washington has been able to provide you with excellent service. It's important for us that all customers feel valued and respected, so it's great hearing your positive feedback!

March 25, 2024

Maintenance side is horrible any big work done to your vehicle take it to another Benz dealership . ( engine maintenance, fuel pump maintenance, More

by Tia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derek Witman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2024 -

Mercedes-Benz of Fort Washington responded

Tia, I'm disappointed to see this review and would like the opportunity to get a better understanding of your concerns. At your earliest convenience, would you please contact me directly? Thank you, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

March 22, 2024

I am a long time customer. The main reason is, the personal attention given me by Tony Colantonio. For many years now, he has become my connection to your Dealership. That t More

by mfdemc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Colantonio
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Mar 25, 2024 -

Mercedes-Benz of Fort Washington responded

We're delighted to know that Tony's professionalism and personal attention have made your experiences at Mercedes-Benz of Fort Washington so positive. We appreciate the kind words, and we'll be sure to pass them along!

March 21, 2024

The service department is very responsive. Nick was accommodating to my particular needs and time of vehicle drop-off. Also, retrieved my phone which I had inadvertently left in my console. No More

by ALLUKACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick from Service
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Mar 22, 2024 -

Mercedes-Benz of Fort Washington responded

We're glad to know that Nick and our service team at Mercedes-Benz of Fort Washington were able to meet your needs! Thanks for sharing your experience!

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