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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.5
2,323 Reviews

2,323 Reviews of Mercedes-Benz of Fort Washington - Service Center

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June 29, 2021

Accomplished all service work on time I had no issues after the work was accomplished Replaced three tires and the car rides well All personal were very courteous More

by DRJOHNCARABELLO
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for the positive feedback about your recent visit to Mercedes-Benz of Fort Washington! We hope to work with you again in the future.

June 29, 2021

I always appreciate the outstanding customer service provided by Derek Witman and his team. They've always been able to assist & resolve any car issues efficiently & professionally. More

by Liz D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for your confidence in Mercedes-Benz of Fort Washington, and for your business. We are thankful to have you as a customer.

June 27, 2021

It’s a very good place for vehicles serving. Excellent customer service. I am satisfied with their service More

by KANNADANTHOMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for choosing Mercedes-Benz of Fort Washington, we appreciate your positive feedback!

June 25, 2021

I always receive prompt courteous service. The work is professionally done and reasonably priced. More

by KIMSTAUDT
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Mercedes-Benz of Fort Washington responded

It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from your friends at Mercedes-Benz of Fort Washington!

June 25, 2021

I asked about the recall when I dropped my car off for service and was told it would be taken care of. IT WASN'T More

by GUYJENKINS8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2021

Pleasant experience...Fair pricing for automobile work done...Ms. Zaren greeting customers, and myself with a professional smile, and making our wait more comfortable. A++ service! More

by JFOUNTAINE67
Recommend Dealer
Yes
Employees Worked With
Christina Lowe, and Joanne Zaren; both 5 STARS!
Jun 23, 2021 -

Mercedes-Benz of Fort Washington responded

We're so happy that our team at Mercedes-Benz of Fort Washington could provide A+ service! Thank you very much for your review!

June 22, 2021

Professional CleanFriendly Excellent communication Professional Clean Friendly Excellent communication Good turnaround on repairs Great location More

by Ctimbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Smith
Jun 23, 2021 -

Mercedes-Benz of Fort Washington responded

We're so happy our team could help! Thank you for the awesome review! – Mercedes-Benz of Fort Washington

June 19, 2021

Issue was addressed in a timely fashion and corrected properly. Both the service department and management department were pleasant, straight forward and knowledgeable in the process of repairing the mal More

by MORADAGIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Colantonio *****
Jun 22, 2021 -

Mercedes-Benz of Fort Washington responded

It was our pleasure to assist you! Thanks for choosing Mercedes-Benz of Fort Washington! Safe travels!

June 18, 2021

Full of dirty tricks and scammers.You would think they would do an excellent job but all I gotten was the run around and the prices are not worth you going back. More

by ACTIVEBEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Staff
June 18, 2021

Nice and knowledgeable employees. All customers areas are clean and cheery. Employees explain exactly what is wrong with your car and keep you updated when you're vehicle is done More

by RVKINKADE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Mercedes-Benz of Fort Washington responded

We are so happy our Mercedes-Benz of Fort Washington team earned your five stars. Thanks so much, we look forward to your next visit!

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