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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.5
2,323 Reviews

2,323 Reviews of Mercedes-Benz of Fort Washington - Service Center

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June 18, 2021

I love going to the Mercedes Benz of fort Washington when I need assistance with my car! Very professional and caring to all the needs you may have. More

by KAREEMAH562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Mercedes-Benz of Fort Washington responded

We're so happy our team could help! Thank you for the awesome review! – Mercedes-Benz of Fort Washington

June 12, 2021

Failed for the second year to fix my lock in the truck because it does not lock since I brought the car to you foe service More

by NDIAZ5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toni, Amy Hamilton, Aaron Smith
June 11, 2021

Tony D Antonio in service department is the only reason I continue to deal with your agency . He is simply the best person and only one competent and wise to handle my automobile!!!! He is a 10++++++++ More

by Dordor777
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chip Sunstein has the patience of a saint!!!!
Jun 11, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you so much! We are lucky to have Tony on the Mercedes-Benz of Fort Washington service team and we'll pass along your review to him!

June 11, 2021

I had a good experience at this location, however I called back to the dealer to inform them my car was jerking when i stepped on the gas and I haven't heard back from a service rep. I had a Service B More

by Cherie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
June 09, 2021

Great service . Always there when you need them. My wife and I are very happy to have our dealer in the area. We will continue to purchase our MB . More

by JHOLENDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for your confidence in Mercedes-Benz of Fort Washington, and for your business. We are thankful to have you as a customer.

June 09, 2021

The reason I stay with your dealership for the past thirty-six years is because of personnel like Derek Witman and Mike at the service desk. More

by EJABLOKOV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
Jun 10, 2021 -

Mercedes-Benz of Fort Washington responded

We appreciate you taking the time to leave us your review! It means so much that Derek and Mike have continued to provide such excellent care to you for the last 36 years! Thank you for being a Mercedes-Benz of Fort Washington customer!

June 08, 2021

The dealership is very good .. the service staff are excellent. However, I am extremely disappointed with the quality of my car. It has been back to the dealership at least 5 times - 3 for engine p More

by SUSANMATTIONI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Smith
June 07, 2021

Very good and great service. They keep you posted about when and what needs to be done so you can make your arrangements. Glad to do business with you. More

by Shakh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael service advisor
Jun 07, 2021 -

Mercedes-Benz of Fort Washington responded

We really appreciate you taking the time to leave Mercedes-Benz of Fort Washington this awesome review, thank you! See you next time!

June 05, 2021

I've been a client for the past five years. I have always received excellent service. Everyone who works at Mercedes-Benz in Fort Washington is very friendly courteous respectful helpful and efficient. I'm v More

by pennam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Lowe
Jun 07, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for visiting our team over the years! We greatly appreciate our support and hope to have you as a customer for life at Mercedes-Benz of Fort Washington!

June 05, 2021

Not pleased with my last visit. Both of my fuse panel covers were lost and still not returned. I felt as if my mechanic rushed through my service More

by FOGLEFLOORING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
3.0
This rating includes all reviews, with more weight given to recent reviews.
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