Mercedes-Benz of Fort Washington - Service Center

Excellent service, polite people professionals, very happy with my car, highly recommend, very nice clean place happy with my car, highly recommend, very nice clean place More

i was emailed about bringing my car in for a defect in the sun roof the salesperson said.my car not in the defect I'm still getting recall letters and emails and now since I went to the dealer to get it c the sun roof the salesperson said.my car not in the defect I'm still getting recall letters and emails and now since I went to the dealer to get it checked my sunroof. Pulsing to open it didn't do this until I went to get it checked More

brake fluid spilled in engine compartment, brake fluid bottle lids in engine compartment, oil fill tube laying on engine and not clipped/fastened in correct location, bottle lids in engine compartment, oil fill tube laying on engine and not clipped/fastened in correct location, More

The service center personnel are always friendly, respectful and accommodating. Every occasion on which I have had to take my car in has been a smooth and pleasant experience. Their work has been imp respectful and accommodating. Every occasion on which I have had to take my car in has been a smooth and pleasant experience. Their work has been impeccable. It is my favorite aspect of, and they are my favorite people at, Mercedes Benz Fort Washington. More

My car could not be washed becaused your washer was down. It's important to me to have my car washed when being serviced. It's important to me to have my car washed when being serviced. More

Mercedes Benz of Fort Washington gave me continuous updates about my vehicle. They fixed my vehicle in a timely manner. updates about my vehicle. They fixed my vehicle in a timely manner. More

In general the service is good but I really appreciate my service technician, Christian, she was very helpful and understanding with my concerns during my last visit. Kindness like this goes a long way!! service technician, Christian, she was very helpful and understanding with my concerns during my last visit. Kindness like this goes a long way!! Thanks. More

Great Service from this dealership, Quality of work is great and the service manager is excellent great and the service manager is excellent More

Communication was really lacking with my service experience. I was able to get same-day service as I had a nail in my tire and had purchased a tire warranty, but had no idea that I would be there fo experience. I was able to get same-day service as I had a nail in my tire and had purchased a tire warranty, but had no idea that I would be there for approximately three hours waiting for the “express service“ to be completed. The staff didn’t wear name tags and no one explained the process, I learned they no longer offer any type of valet service and certainly would’ve made other arrangements as I live less than a mile away from the dealership. More

I had an amazing experience at this dealership. I found the perfect car and had incredible service. Britteny is the best. I found the perfect car and had incredible service. Britteny is the best. More