Back

Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.5
2,323 Reviews

2,323 Reviews of Mercedes-Benz of Fort Washington - Service Center

Sort by
April 02, 2021

Everything, all the service items, was done as planned in an efficient manner while I waited and enjoyed the selection of new cars available in the showroom. More

by RBRIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for choosing Mercedes-Benz of Fort Washington, we appreciate your positive feedback!

April 01, 2021

The service team was very professional and service was quick and the process was very smooth. I would highly recommend the team and would be happy to return More

by KANLIJIANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Mercedes-Benz of Fort Washington responded

Reviews like this one make our day! Thanks from the Mercedes-Benz of Fort Washington team!

April 01, 2021

I really don’t feel like writing 25 words or more so therefore this is how I’m going to answer that question because then there will be 25 words. More

by MJBROWN227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Mercedes-Benz of Fort Washington responded

We appreciate you taking the time to leave us a great star rating! The 25-word minimum is set by DealerRater and not associated with our dealership specifically, we apologize for any inconveniences.

March 31, 2021

Had the vehicle in for an airbag replacement and to Had the vehicle in for an airbag replacement and to reattach a splash guard. The work was done in the 2 hours promised. No charge for either fix. F More

by RMEIER1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael checked me in, Frank checked me out.
Apr 01, 2021 -

Mercedes-Benz of Fort Washington responded

Thanks for the review! We're glad to hear our team could help you get your service done in the time quoted. We appreciate your feedback and hope you'll let us know in the future if you have another Wi-Fi issue! We hope to see you again soon! - Mercedes-Benz of Fort Washington

March 30, 2021

Had a Pennsylvania State inspection for my 2017 e300 and they also corrected the recall for the communication module at the same time. I was very pleased. More

by MLLDL0321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for the wonderful review! It means a lot to us to hear that you're pleased and we hope we have the opportunity to serve you again in the future. Take care! - The Mercedes-Benz of Fort Washington Team

March 29, 2021

I received great fast courteous service. My rep. always makes sure the job on my 230com. is perfect. Tony has been my rep. for 14years. More

by Keith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Antonio
Mar 30, 2021 -

Mercedes-Benz of Fort Washington responded

This is such a great thing to see! Thank you for taking the time to leave us your review and working with us for so long! We appreciate having you in our family at Mercedes-Benz of Fort Washington! See you next time!

March 28, 2021

My problem is with MB, not the local dealer. I submitted in writing the warranty showing the why the completed repairs should have been covered under warranty. I was directed to MB customer service, and th More

by EVASOLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derek Witman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joann
March 27, 2021

Good sales quality and service attitude, i have a new understanding of this brand,Comfortable kind…… I will recommend this car dealer to more friends More

by EDDIEPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for taking the time to share this wonderful feedback! We appreciate you recommending the Mercedes-Benz of Fort Washington team to others and hope we have the opportunity to work with you again in the future. Take care!

March 27, 2021

Truth is ... if it were not for service department and the autobody service I might have second thoughts about where to buy my new car. Mike Harding who handles the auto-body service, went above and bey More

by PACELEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for taking the time to share your experience! We're so glad that Mike and the team took great care of you and we look forward to serving you again in the future. Please don't hesitate to reach out if there's anything else we can do for you in the meantime! - The Mercedes-Benz of Fort Washington Team

March 27, 2021

Best dealership I have ever dealt with. I have a Sprinter Van RV. they were very easy to work with. Susan is awesome. Will go back More

by DRAVCOLETTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan
Mar 30, 2021 -

Mercedes-Benz of Fort Washington responded

Thanks for the great review! We're happy to hear Susan provided a five-star experience during your visit! We'll see you again soon at Mercedes-Benz of Fort Washington!

...
123
...