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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,321 Reviews

2,321 Reviews of Mercedes-Benz of Fort Washington - Service Center

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March 26, 2021

Very good and always helpful l will .continue to bring Very good and always helpful l will .continue to bring my car there for services . Thank you and continue to strive for excellence and to be the nu More

by SFORD960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Mercedes-Benz of Fort Washington responded

This review has to be one of our favorite reviews so far! Thank you for your words of encouragement! We appreciate your compliments and look forward to providing a five-star experience again in the future! Take care! - Mercedes-Benz of Fort Washington

March 25, 2021

I had a scheduled service "A" performed at the dealership facility. The facility is comfortable and inviting with essential refreshments offered to the customers.The work was performed timely and profession More

by lkopyt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dexter
Mar 26, 2021 -

Mercedes-Benz of Fort Washington responded

Thanks for taking the time to leave us your review! We are happy to hear you enjoyed our waiting area and had a positive experience working with us! Thanks for choosing Mercedes-Benz of Fort Washington!

March 25, 2021

Dexter,Was great when I was last there.I would Dexter, Was great when I was last there. I would recommend him. I needed light bulbs and they made it happen at closing and I was the door in More

by 3500ML350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dexter
Mar 26, 2021 -

Mercedes-Benz of Fort Washington responded

We're happy to hear Dexter helped you solve your issue with your bulbs! Thanks for leaving us your feedback and rating; we hope you come see us again soon! - Mercedes-Benz of Fort Washington

March 25, 2021

the service dept. at MB of Ft Washington is staffed with outstanding individuals, starting with Derek Witmer, who sets the tone and philosophy of this dept. More

by KCHARTNETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : joanne zaren
Mar 29, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you so much! We will pass along your review to Derek and the Mercedes-Benz of Fort Washington service team!

March 24, 2021

Susan is great. She is very knowledgeable and helps make decision for our safety and vehicle conditions She is 1 man army and still excellent. More

by PATELLOGISTICSINC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan
Mar 25, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for taking the time to share these kind words about Susan - we'll be sure to pass them along to her! We appreciate you trusting the Mercedes-Benz of Fort Washington team with your vehicle's service needs and look forward to your next visit!

March 24, 2021

I always have a good experience at the Ft. Washington Benz dealership. Good service, polite staff and a comfortable environment. Looking forward to my next visit. More

by KENNYAD9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Hamilton, Aaron Smith
Mar 25, 2021 -

Mercedes-Benz of Fort Washington responded

We're honored you chose to come see us at Mercedes-Benz of Fort Washington! We are so glad to hear we gave you a great visit and earned your confidence! We look forward to providing another great experience next time!

March 23, 2021

Best customer service I have seen in a long time. They accepted towed car, contacted me for needed repairs, and completed the work the same day. More

by RREESJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you so much for the fantastic feedback! We're glad we had the opportunity to help you out and hope we can be of service again in the future. Take care! - The Mercedes-Benz of Fort Washington Team

March 22, 2021

The service writer Anthony colantuono went above an beyond his duties , major issue with the front end, Anthony resolved the issue in an instant, thank u anthony More

by Cardealertoystore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony colantuono
Mar 23, 2021 -

Mercedes-Benz of Fort Washington responded

We're thrilled to hear Anothony went above and beyond for you on your visit to Mercedes-Benz of Fort Washington. Thank you for your 5 stars and your business with us. We'll see you next time!

March 22, 2021

Great place to do business! Service is always top notch! Quick and efficient! I’ve been doing business with this dealership for quite some time. Highly recommend More

by DWalter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Lowe, Amy Hamilton, Aaron Smith
Mar 23, 2021 -

Mercedes-Benz of Fort Washington responded

Thanks so much for your support! We look forward to your next visit with us!

March 14, 2021

My first visit to Fort Washington Mercedes Benz for a airbag recall. The service wait to check in at the desk was long, lots of people moving around and doesn't seems to be checking in customers. Hopeful More

by Jahbee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for your honest review. We value customer feedback so we can use the comments to improve moving forward. We hope you will give us the opportunity to continue to earn your business. Thanks again!

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