Mercedes-Benz of Fort Washington - Service Center

Great service; did the workGot me out. In a timely Great service; did the work Got me out. In a timely fashion Courteous & had snacks & massaging chair & watched TV & had internet & offered to wash Great service; did the work Got me out. In a timely fashion Courteous & had snacks & massaging chair & watched TV & had internet & offered to wash caf More

Poor service. My vehicle issue still have not been addressed and rectified after being at the shop several times since December. Please explain why service has not rectified the issue? addressed and rectified after being at the shop several times since December. Please explain why service has not rectified the issue? More

Service department does a great job and makes me feel like a valued customer. I would highly recommend them to people in the area as well. like a valued customer. I would highly recommend them to people in the area as well. More

Service was great. Everything I needed was checked and taken care of if it needed repairs. Was extremely happy with all staff and service team members. taken care of if it needed repairs. Was extremely happy with all staff and service team members. More

Great service. The problem was identified and resolved in a timely fashion. Mercedes Benz in Fort Washington has always been very attentive to our needs. I’ve been a customer for 13 years. a timely fashion. Mercedes Benz in Fort Washington has always been very attentive to our needs. I’ve been a customer for 13 years. More

Great customer service! The people are friendly. Drop off is efficient. The facility is clean. Derrick Witman is very knowledgeable and courteous. All in all a good experience. is efficient. The facility is clean. Derrick Witman is very knowledgeable and courteous. All in all a good experience. More

I waited to pickup my car for a very long time. For the 3rd time. When the attendant brought my car around, he did not bring it into the garage or in front. He put it on the side by the windows, with on 3rd time. When the attendant brought my car around, he did not bring it into the garage or in front. He put it on the side by the windows, with one side of the car on a heap of snow. He got out and didn't even notify me. So I continued to stand and wait for at least 10-15 minutes until I finally asked someone else if that was my car. He was unsure. I told him my license number he looked and was still unsure. So I checked and discovered it was my car. So I got in my cold wet car and drove away. More

Great experience working with JoAnne Zaren! She is very professional and friendly. She makes sure you are satisfied with the service provided. She’s a gem! professional and friendly. She makes sure you are satisfied with the service provided. She’s a gem! More

Excellent experience! Great waiting room surroundings and courteous staff. Enjoyed my massage too! This was my first service and I was really impressed. Also glad you're near a Wawa during this pandem and courteous staff. Enjoyed my massage too! This was my first service and I was really impressed. Also glad you're near a Wawa during this pandemic. More