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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.5
2,323 Reviews

2,323 Reviews of Mercedes-Benz of Fort Washington - Service Center

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February 05, 2021

This was my first service visit. I waited for my car. Everyone was very professional, the young man who accepted my car upon my arrival, directed me to the service advisor who greeted me and explained More

by SHERRYBLOUNT24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you Sherry for the positive feedback with us on your first service experience with us. As an owner of a Mercedes-Benz, it's important that you receive a superior service experience with every visit. Thank you for choosing us to service your vehicle and we look forward to seeing you next visit.

February 05, 2021

My service was excellent as always. They always exceed my expectations and do it right the first time. Clean comfortable waiting room friendly and knowledgeable staff. More

by samuelbmorgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Bridge
Feb 08, 2021 -

Mercedes-Benz of Fort Washington responded

Thanks for trusting the Mercedes-Benz of Fort Washington service team! It was our pleasure to take care of you!

February 05, 2021

Service was excellent as usual. Could not do better anywhere else. Would recommend dealership to other people. Worth the trip as you are two hours from the house. More

by SOD52CHEVY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Mercedes-Benz of Fort Washington responded

Hello and thank you for taking the time to post this review! It really says a lot when our clients come from a distance to service with us. We appreciate your kind words for our team here at Mercedes-Benz of Fort Washington.

February 04, 2021

These guys are great always going above and beyond! To be honest If I had a Toyota I’d bring it here to get work done lol! More

by JTISOIT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Mercedes-Benz of Fort Washington responded

We always aim to go above and beyond here at Mercedes-Benz of Fort Washington! Thank you for this great review. Take care!

Feb 05, 2021 -

Mercedes-Benz of Fort Washington responded

What a great comment - our Service Team is so good! They have the best interest of our clients at heart. See you next time and thank you for taking the time to leave your feedback.

February 04, 2021

Completely satisfied with the service received. Availability to offer a loaner vehicle made all the difference of the world. They have elevated their service is at the level of their luxury product More

by PADILLAWITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for taking the time to share your experience with us at Mercedes-Benz of Fort Washington! It's great knowing our team is delivering this high level of service! Thanks again and safe travels!

February 03, 2021

Awesome experience. Everybody at Fort Washington Mercedes-Benz was professional. Fred Mielke - the best one!!! Highly recommend him to find your new Mercedes Benz. Best place to find new vehicl More

by LEON10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Mielke
Feb 05, 2021 -

Mercedes-Benz of Fort Washington responded

Hello and thank you for the five star review. Were so glad you had a positive purchase experience with Fred. Best of luck!

February 03, 2021

Great service very polite make you feel right at home will always go for my service excellent team Ryan thumbs up price great as well. More

by RONALD251
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for your business and this review. We're happy to hear our team was able to make you fee so comfortable. If there is anything we can assist you with in the future, please let us know.

February 03, 2021

Beautiful showroom and waiting area excellent greeting area as you come through the front door with very knowledgeable individuals to guide you Wonderful Service department with fantastic advisers More

by DRJOHNCARABELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you Dr. John for the great review! We appreciate your business and hope to see you again soon.

January 29, 2021

My car is always well taken care of. My only complaint My car is always well taken care of. My only complaint is that they no longer wash it after being serviced. The staff is always very friendly. More

by FBINTERCONSULT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2021

I took my car in for collision repair and the process went seamlessly from the time the car was dropped off, settlement on damage and work with insurance and ultimately the repair work completed and qual More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Duke and Mike O'Brien
Feb 05, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for the fantastic review! Our Collision Team is the best in the business and ALWAYS looks out for the best interest of our clients. We want to be your one-stop location for everything Mercedes-Benz. Thanks again and we look forward to working with you in the future.

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