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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,321 Reviews
Call Service Center (267) 419-4033

2,321 Reviews of Mercedes-Benz of Fort Washington - Service Center

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March 13, 2024

Everyone at Mercedes-Benz takes very good care of me! They are consistently efficient, thorough, and courteous. They make car maintenance and car repairs easy. You can’t ask for more than that! More

by BCBASHORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Colantonio
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Mar 13, 2024 -

Mercedes-Benz of Fort Washington responded

We're delighted to know that our team at Mercedes-Benz of Fort Washington consistently provides you with efficient and courteous service. Making car maintenance easy is what we strive for! Thanks so much for the positive feedback.

March 11, 2024

It was quick as promised, <2 hr for 10k maintenance service. They don’t have shuttle services but arranged Uber drop off and pickup. More

by WENPING_LI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Mar 11, 2024 -

Mercedes-Benz of Fort Washington responded

Hi Wenping! It's great to know that you found our service quick and efficient at Mercedes-Benz of Fort Washington. We're glad the Uber arrangement worked out well for you! Thanks for your feedback.

March 09, 2024

Communicates well with customers and listens to their feedback and responds in a timely manner More

by PETERYI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Mercedes-Benz of Fort Washington responded

We really appreciate you taking the time to leave Mercedes-Benz of Fort Washington this awesome review, thank you!

March 08, 2024

As always, Tony C. is the best. His exceptional knowledge and courteous and friendly service is worth five stars. More

by TZAHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony is the best. Five stars for his service and knowledge.
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Mar 08, 2024 -

Mercedes-Benz of Fort Washington responded

Hi T Zaher! We're so glad to know that Tony provided you with top-notch service at Mercedes-Benz of Fort Washington! We appreciate your five-star review and look forward to assisting you again in the future.

March 08, 2024

The best service ,Tony takes good care of me . Iam in good hands . That is y I keep coming back . Just like family . More

by CARLANDIRENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony C0lantanio
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Mar 08, 2024 -

Mercedes-Benz of Fort Washington responded

We're delighted to know that Tony and our team at Mercedes-Benz of Fort Washington have been able to provide you with top-notch service. It's wonderful hearing how much you feel like part of the family and we look forward to seeing you again next time!

March 08, 2024

Always a great experience MB of FTW. Professional team, always keep you informed during the service visit. More

by CAGREENBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Mar 11, 2024 -

Mercedes-Benz of Fort Washington responded

Hi C A Green! We're glad to know that you had a great experience with us at Mercedes-Benz of Fort Washington! Our team always aims to keep our customers informed during their service visits. Thanks for the positive feedback!

March 08, 2024

I left my truck there for two months and it came out with the same error: some tires were missing from the tires. More

by CEDILLODARWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I left my truck there for two months and it came out with the same error: some tires were missing from the tires.
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Mar 11, 2024 -

Mercedes-Benz of Fort Washington responded

Thank you for reaching out. I'd like the opportunity to discuss these concerns with you in greater detail. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Respectfully, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

March 08, 2024

Professional-efficient-friendly-very astute in finding problems but eliminating concerns that did not need my attention More

by Docnli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
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Mar 08, 2024 -

Mercedes-Benz of Fort Washington responded

Hi! We appreciate your feedback! Our team at Mercedes-Benz of Fort Washington is dedicated to providing professional and efficient service. We're glad that you had a positive experience with us.

March 06, 2024

Frank was polite,informative about my isssue with the speakers in my coachman galleria, turned out to be same day service when i made the call to remedy the problem! Hats off to Frank, I will be back! More

by macglen808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank, and tec. . who did the work.
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Mar 06, 2024 -

Mercedes-Benz of Fort Washington responded

We're glad to know that Frank was able to help with your speaker issue and provide same-day service at Mercedes-Benz of Fort Washington. We appreciate the positive feedback, and look forward to seeing you again!

March 06, 2024

Always takes care of the car and the customer. My car came back to me clean and all the maintenance was done. More

by SKFIREMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2024 -

Mercedes-Benz of Fort Washington responded

Hi! We're delighted to know that you had a great experience with us at Mercedes-Benz of Fort Washington! Ensuring your car is well-maintained and returned clean is our priority. Thanks for the positive feedback!

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