Mercedes-Benz of Fort Washington - Service Center

Communication was really lacking with my service experience. I was able to get same-day service as I had a nail in my tire and had purchased a tire warranty, but had no idea that I would be there fo experience. I was able to get same-day service as I had a nail in my tire and had purchased a tire warranty, but had no idea that I would be there for approximately three hours waiting for the “express service“ to be completed. The staff didn’t wear name tags and no one explained the process, I learned they no longer offer any type of valet service and certainly would’ve made other arrangements as I live less than a mile away from the dealership. More

Everyone at Mercedes-Benz takes very good care of me! They are consistently efficient, thorough, and courteous. They make car maintenance and car repairs easy. You can’t ask for more than that! They are consistently efficient, thorough, and courteous. They make car maintenance and car repairs easy. You can’t ask for more than that! More

I had an amazing experience at this dealership. I found the perfect car and had incredible service. Britteny is the best. I found the perfect car and had incredible service. Britteny is the best. More

It was quick as promised, <2 hr for 10k maintenance service. They don’t have shuttle services but arranged Uber drop off and pickup. service. They don’t have shuttle services but arranged Uber drop off and pickup. More

Communicates well with customers and listens to their feedback and responds in a timely manner feedback and responds in a timely manner More

As always, Tony C. is the best. His exceptional knowledge and courteous and friendly service is worth five stars. is the best. His exceptional knowledge and courteous and friendly service is worth five stars. More

Professional-efficient-friendly-very astute in finding problems but eliminating concerns that did not need my attention problems but eliminating concerns that did not need my attention More

The best service ,Tony takes good care of me . Iam in good hands . That is y I keep coming back . Just like family . Iam in good hands . That is y I keep coming back . Just like family . More

Always a great experience MB of FTW. Professional team, always keep you informed during the service visit. Professional team, always keep you informed during the service visit. More

I left my truck there for two months and it came out with the same error: some tires were missing from the tires. the same error: some tires were missing from the tires. More