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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.5
2,323 Reviews

2,323 Reviews of Mercedes-Benz of Fort Washington - Service Center

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December 30, 2020

service was delayed and i was not notified. i had to call and get an update. it was my first experience with MB Ft wash and i was not pleased. not to mention the amount that i was quoted over the phone for t More

by P_GABAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2020

Dealership was professional as usual. My husband and I love this place. The people are very friendly and attentive. We are trading our 2014 E 350 in March of 2021 towards another Mercedes. So we are More

by WNBFPRO_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Mercedes-Benz of Fort Washington responded

We are so happy to know that our Service Team delivered a professional experience for you . Our clients deserve the best and we appreciate you letting us know how we are doing there. You'll be equally happy with our Sales Team when you are ready! Thank you for your loyalty and we'll see you soon.

Dec 28, 2020 -

WNBFPRO_1 responded

Your are so welcome.

December 26, 2020

Great service. great facility. I drive to fort Washington whenever I need service, even though there's a closer dealer. Ive never had any complaints. More

by AYMEN ELMOBDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you Aymen for the great review! It's truly a compliment when you go out of your way to service your vehicle with us. Our Service Team is the best! Thank you for your loyalty!

December 24, 2020

I had 2 recalls that needed to be done. MB of Fort Washington was great. I dropped my car off in the morning and the work was done just as they said. Quick, clean and easy. Great experience More

by DRNORMH
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you for the great feedback! We do our best to make sure our clients are have every reason to be happy with their service with us. We look forward to the next visit with you,

December 23, 2020

Always a pleasurable experience. Wonderful people to work with when bringing your car in for service. Easy in out process. No long wait times. nice facility. More

by DBVONA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Mercedes-Benz of Fort Washington responded

We are so happy to know that we were able to get you in and out and on your way. Thank you too for letting us know our service team made you feel good about coming in too. They are the best!

December 22, 2020

The best service in Pennsylvania. Would use there services for new or used Mercedes and will also tell my family & friends and will just tell anyone that wants to here about Ft Washington More

by GARRETTT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes Benz of Fort Washington.

December 19, 2020

I was impressed with the organization. They were so professional from start to finish. I will use them now and definitely in the future for a new purchase. Joanne Zaren was fantastic to work with. More

by MJCARROLL65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joanne Zaren, Amy Hamilton, Aaron Smith
Dec 21, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you for taking the time to acknowledge our service team! Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes Benz of Fort Washington!

December 18, 2020

Very friendly. Was in and out very quickly. Car was washed at end of service. Easy to use. Rental car was very nice. Would recommend. More

by LORIE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Mercedes-Benz of Fort Washington responded

We're so glad you had a pleasant service experience! Thank you for the positive review and we look forward to seeing you next time.

December 18, 2020

I once again had outstanding service from Mercedes at Ft. Washington Pa. service assistant Joanne with her professional, and fantastic attitude make it a pleasure to deal with a service appointment, thank yo More

by BIGDADSD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joanne Zaren
Dec 18, 2020 -

Mercedes-Benz of Fort Washington responded

We're thrilled to know that Joanne and the service team delivered on another great service experience! Thank you for letting us know our team is making a difference.

December 18, 2020

I was very pleased with the service and the ability to enjoy the safety of social distancing while waiting for my car. I always enjoy the fact that give me back a clean car. More

by CEKCLARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you for the kinds words. It's important that our clients feel comfortable and safe while waiting for the vehicle to be serviced. We appreciate you letting us know and giving us 5 stars!

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