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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.5
2,323 Reviews

2,323 Reviews of Mercedes-Benz of Fort Washington - Service Center

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December 17, 2020

Very accommodating , pick up and delivery unmatched.I Very accommodating , pick up and delivery unmatched. I enjoy phone calls with updates on service of my auto. Also, enjoy the courtesy of your driver More

by LEON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jo Anne
Dec 18, 2020 -

Mercedes-Benz of Fort Washington responded

Hello Leon, thank you for your review of our service department. We are happy to do business with you and look forward to next time!

December 17, 2020

Customer focused and great service! Please keep up the good work. Beautiful collection and got my first car C-300 C4 Coupe, 1st Edition. Well Done!! More

by BISANTA LAISHRAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Fyffe
Dec 18, 2020 -

Mercedes-Benz of Fort Washington responded

Congratulations on your new vehicle! We're thrilled that the you had a positive experience and enjoyed the selection of vehicles. Best of luck with your first car.

December 17, 2020

Easy all around . Easy to schedule , easy to check in , easy getting my job done and everyone was friendly ! Easy + great execution almost as much fun as driving my MB More

by ARUSSIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you for the kind words for our service department. We do our best to make servicing your vehicle as convenient as possible. We appreciate your business and look forward to your next visit.

December 17, 2020

Still waiting mb call said I am behind on payment but mb took nov and dec payments for old car that was to be waved said you did not show the turn in please take care of this More

by SANK524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Hamilton
December 17, 2020

Very professional at the customer desk and excellent work on the car. When finished, the car was clean and all work was done quickly and appropriately. More

by JOHNDALY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Hamilton
Dec 18, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you, John. It has been a pleasure serving you! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations.

December 15, 2020

This dealership is very friendly and pays close attention to the customer needs and keeps you informed keep up the good work thanks Mercedes Benz More

by PERCY4759
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John is and excellent manager keep up the good work
Dec 15, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 15, 2020

Visit was for my annual vehicle inspection. Service was exceedingly thorough and detected issues that, if not attended to early, could become problems. Very satisfied. More

by SIMON.DEBORAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you, Deborah, for taking the time to share your thoughts. We do our best to make sure our clients come away feeling confident about their vehicle's condition. We're so glad to know you appreciate it. Thanks so much for your business!

December 13, 2020

Exemplary service I have become accustomed to over the last 20years with Mercedes of Ft. Washington! Mike Obrien always goes above and beyond! Thank you More

by WO82ABN
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Obrien
Dec 15, 2020 -

Mercedes-Benz of Fort Washington responded

Wow 20 years a loyal customer! Thank you for coming back again and again and taking the time to let us know Mike & the Service Team have not let you down. We truly appreciate you and your business.

December 13, 2020

Tony Collintonio in customer service was wonderful to work with. Very customer oriented and responsive to all of our questions & requests. A great experience at. Fort Washington Mercedes More

by MBAV613@ail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Colontonio
Dec 15, 2020 -

Mercedes-Benz of Fort Washington responded

We're happy you had a great experience with Tony and the service team. Thanks for taking the time to let us know - it means a lot to us. We'll see you soon!

December 12, 2020

It is the BEST in PENNA. I have been with Mercedes of Fort Washington for over forty years. That show tell you something about their services. More

by BERNICESESSOMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TONY
Dec 15, 2020 -

Mercedes-Benz of Fort Washington responded

We are thrilled to have you as our client for 40 years! It's the absolute best compliment we can receive. Thank you so much for your business Bernice.

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