Mercedes-Benz of Fort Washington - Service Center

Dexter has been great. I had to bring my car back multiple times for the same issue and he remained patient while I was clearly frustrated. Much appreciated. Thank you! multiple times for the same issue and he remained patient while I was clearly frustrated. Much appreciated. Thank you! More

The best customer service I have ever experience. Everyone there are so friendly. I would recommend everyone/anyone to come to this location to purchase a car or to get your car serviced. Everyone there are so friendly. I would recommend everyone/anyone to come to this location to purchase a car or to get your car serviced. More

Very Friendly and handled my issue as promised concerning a refund. I felt that was a game changer and showed a sense of appreciation for my business. . . a refund. I felt that was a game changer and showed a sense of appreciation for my business. . . More

Tony in service was fantastic! Super responsive and took care of everything seamlessly. From making room in the service calendar to delivery of my car on time! care of everything seamlessly. From making room in the service calendar to delivery of my car on time! More

I went in for airbag recall. It was quick as promised and efficient. The waiting area is spacious and was good to keep social distance. and efficient. The waiting area is spacious and was good to keep social distance. More

Needed quick attention for a tire problem, took care of immediately. All the people I calebin touch with were friendly, knowledgeable and helpful. Best in class! immediately. All the people I calebin touch with were friendly, knowledgeable and helpful. Best in class! More

Made an appointment last minute for slow leak in one of the tires and they took the car in immediately. Couldn't ask for better attention. the tires and they took the car in immediately. Couldn't ask for better attention. More

We were happy to be able to shop for our vehicle virtually and have the car delivered to the safety of our home. Ryan was knowledgable and easy to work with. virtually and have the car delivered to the safety of our home. Ryan was knowledgable and easy to work with. More

Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excel Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service More

There are some good Service Advisors and some that I would not recommend. Also in busy times . Your wait time may not be accurate. Overall ok would not recommend. Also in busy times . Your wait time may not be accurate. Overall ok More