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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,321 Reviews

2,321 Reviews of Mercedes-Benz of Fort Washington - Service Center

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March 06, 2024

Always great service and respect for the customer. Work always performed perfectly and pn time. More

by UsedCarCrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Weghofer
Mar 07, 2024 -

Mercedes-Benz of Fort Washington responded

Hi! Thank you so much for your kind words! We're thrilled to hear that you're pleased with our service and that we've been able to meet your expectations consistently. Providing excellent service and respecting our customers are top priorities for us at Mercedes-Benz of Fort Washington, and we're glad to know that it hasn't gone unnoticed. Safe travels! Ryan Kinkade

March 06, 2024

Staff was more than accommodating and made my experience a positive one. I would highly recommend this dealership to all friends & family. More

by LJK613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Mercedes-Benz of Fort Washington responded

Hi! We're delighted to know that our team at Mercedes-Benz of Fort Washington made your experience a positive one! Thank you for recommending us, we look forward to serving your friends and family in the future.

March 02, 2024

Professional, courteous, efficient, friendly and dependable! Mercedes Benz of Fort Washington is always available to help me. More

by KAYPASA50@AOL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Mercedes-Benz of Fort Washington responded

We're delighted to know that you found our team at Mercedes-Benz of Fort Washington professional, courteous and dependable. We always strive to be there for our customers when they need us! Thanks for the review!

March 02, 2024

Never had a problem when Iwe bring our car in for service. Extremely nice people. More

by LESTERZIPPY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Mercedes-Benz of Fort Washington responded

Thank you for your confidence in Mercedes-Benz of Fort Washington, and for your business. We are grateful to have you as a customer!

February 28, 2024

The staff is always pleasant and willing to assist. There have been times when I wasn’t sure what needed to be done but they were always willing to trouble shoot and find the answer. More

by TLWARNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Mercedes-Benz of Fort Washington responded

We're glad to know our team at Mercedes-Benz of Fort Washington could provide you with the assistance and solutions you need. Thanks for sharing your positive experience! Safe travels!

February 28, 2024

The service took longer than one day. The seat belt was fixed and came off the next day. Communication was not very good. More

by JUANRB03
Recommend Dealer
Yes
Employees Worked With
N/A
Feb 28, 2024 -

Mercedes-Benz of Fort Washington responded

We appreciate your feedback and apologize for any inconvenience you experienced at Mercedes-Benz of Fort Washington. We're always looking to improve our service, so we'll take note of the communication issue and seat belt repair. Thank you for bringing this to our attention!

February 27, 2024

The service experience was excellent, i will be coming here for future service and for future car purchases More

by VIJAYGREDDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
christina lowe
Feb 28, 2024 -

Mercedes-Benz of Fort Washington responded

Vijay, we're delighted to know you had an excellent service experience at Mercedes-Benz of Fort Washington. We look forward to assisting with your future services and car purchases!

February 26, 2024

Everything was great . Sales people were good. Manager was good everything was very easy. We'll recommend it to other people. More

by CHEEKS162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Mercedes-Benz of Fort Washington responded

Hi Cheek S! We're so glad to know that you had a great experience with our team at Mercedes-Benz of Fort Washington! Thanks for the recommendation and we look forward to serving your friends in the future. Safe travels ahead!

February 24, 2024

Mercedes-Benz of Fort Washington has been servicing our GL550 for the past ten years. We have been very happy with their expert technical advice and their genuine courtesy by efficiently welcoming us when More

by Mike A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Spiegel -Excellent Service Advisor-Would strongly recommend
Feb 26, 2024 -

Mercedes-Benz of Fort Washington responded

Hi Mike A! It's great to know that you've been satisfied with our service at Mercedes-Benz of Fort Washington for the past decade. We're proud of our team and their dedication to providing excellent customer care. Here's to many more years!

February 23, 2024

The engine light appeared two and 1/2 weeks after we purchased the car. We hadn’t even filled the car with gas. We called the service department and an in-house appointment was required to remedy the More

by SMITHSERAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick handled our service appointment.
Feb 23, 2024 -

Mercedes-Benz of Fort Washington responded

We're sorry to learn about the issue you experienced with your new car. At Mercedes-Benz of Fort Washington, we strive for excellence in all areas and it's concerning that this was not reflected in your experience. We appreciate you bringing this matter to our attention as feedback like yours helps us improve our service standards.

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