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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.5
2,323 Reviews

2,323 Reviews of Mercedes-Benz of Fort Washington - Service Center

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September 20, 2020

They make u sit in the waiting room until you ask them if your car is ready! I’m going to another dealership instead of this one More

by SUGGSSHAWYNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Mercedes-Benz of Fort Washington responded

Hello, Thank you for your feedback. We are very sorry to hear that you weren’t fully satisfied with your visit. If you would be willing to share some more detail, or if there is anything we can do to turn this around for you, please don’t hesitate to reach out to me directly. Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

September 17, 2020

An Excellent service A very accommodating staffA Clean An Excellent service A very accommodating staff A Clean ambience I Will definitely go back Very Knowledge mechanic I will tell my friends abo More

by JLEONE62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you and we are thrilled that you found your experience with us to be a positive one at Mercedes Benz of Fort Washington. Please don't hesitate to reach out if you need anything else. Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

September 17, 2020

First class service! We noticed a stain on the back seat of our new E-Class and they removed perfectly. Our sales person, Chip picked it up and dropped off a loaner. Thank you for taking care of us. More

by NANCINOLFI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dessire Cardenas, Amy Hamilton, Aaron Smith
Sep 17, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

September 16, 2020

Excellent and prompt service. Very courteous. Very reasonable waiting time. The work was thorough and complete. The bill was also very reasonable. My vehicle was returned in spotless condition. More

by GREGORY-WILLIAMSMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you, Gregory! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes Benz of Fort Washington. Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

September 08, 2020

Excellent service...this is my second time leases with Fort Washington. They made sure I received valuable customer service. Highly recommend this dealership. You won't be disappointed. More

by AGAPE.MANETO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clinton Abbey, Dessire Cardenas
Sep 08, 2020 -

Mercedes-Benz of Fort Washington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes Benz of Fort Washington, we look forward to having you as one of our valued customers for many more years to come! Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

September 07, 2020

It was an awesome experience Mercedes Benz has always It was an awesome experience Mercedes Benz has always been number 1 in service Joan was on point in all aspects of my visit. The team worked lik More

by JAMES.ROZIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Mercedes-Benz of Fort Washington responded

We are very happy to have provided you with such a positive experience, James! We sincerely value your business and look forward to your next visit. Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

September 06, 2020

Excellent service with every visit. Never had an issue. Place is clean, professional, efficient, and personal. They will bend over backwards to help their customers. They've made me very spoiled. More

by Brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

September 05, 2020

Very easy transaction my appointment was very quick everyone was very good with me to get my car done everyone’s family I got my car nice and clean More

by SOFIAGALLELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you, Sofia, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

September 05, 2020

My experience was great everyone was accommodating. This is my first time purchasing Mercedes and I will never drive another car. Everyone is friendly and respectful More

by DIONNE539
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Mercedes-Benz of Fort Washington responded

It's great to hear, Dionne, that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes Benz of Fort Washington! Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

September 03, 2020

I have purchased 9 vehicles from this dealership. Unfortunately, I will not be returning. My car went in for state inspection and had under 5000 miles driven from the previous year, so it was exempt More

by BARBLUCIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
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