Mercedes-Benz of Fort Washington - Service Center

Great experience! Loaner car was ready and awaiting! They were practicing Social Distancing and everyone was wearing a mask. Extremely important to me as I am a senior citizen! Thanks Mercedes of Ft. They were practicing Social Distancing and everyone was wearing a mask. Extremely important to me as I am a senior citizen! Thanks Mercedes of Ft. Washington! More

Set better time expectation with the customer for express service - took 2hrs for A service. Little less smugness when checking customer in. Will return despite comments. Convenient location service - took 2hrs for A service. Little less smugness when checking customer in. Will return despite comments. Convenient location More

Mercedes Benz always has stellar service. But I like to point out, they went above and beyond this time due to my current medical condition. point out, they went above and beyond this time due to my current medical condition. More

I'm a contractor and know quality workmanship. I trust this dealership and my service advisor Susan 200% w my vehicle. I highly recommend this dealership for service work. this dealership and my service advisor Susan 200% w my vehicle. I highly recommend this dealership for service work. More

Christine is always fabulous! She makes everything easy and gives straight forward advice. The dealership provides exceptional service and is always accommodating. Thanks so much! and gives straight forward advice. The dealership provides exceptional service and is always accommodating. Thanks so much! More

John communicated with me on a regular basis, kept me updated on the progress. Made sure all my need are met. Very happy with service updated on the progress. Made sure all my need are met. Very happy with service More

Body work after accident Excellent service. Extremely accommodating in every way. Timely and efficient. This dealership is all about service and treating the customer needs Excellent service. Extremely accommodating in every way. Timely and efficient. This dealership is all about service and treating the customer needs in any way possible. More

When having the service done they are great and fast!! I love coming here! But waiting a month for a appointment for service I need done sooner rather then later is to long because I don’t know my work sche love coming here! But waiting a month for a appointment for service I need done sooner rather then later is to long because I don’t know my work schedule out that far and for the time being I’m only off on Sundays. But I highly recommend coming here for service overall best dealer I’ve ever dealt with. More

Appointment time on schedule, wait time as expected, Clean, comfortable and friendly professional service. I have always been treated with respect and my concerns were notable. Questions answered with kn Clean, comfortable and friendly professional service. I have always been treated with respect and my concerns were notable. Questions answered with knowledge. I have always had a pleasant experience! More

Joann Zarin is absolutely the best! Joann Zarin is the best consultant ever! She takes care of my every need! She has truly made a difference ins my MB Fort Washington experience. I am s Joann Zarin is the best consultant ever! She takes care of my every need! She has truly made a difference ins my MB Fort Washington experience. I am still there because of her! More