Mercedes-Benz of Fort Washington - Service Center

quick and complete service The service reps were informative and friendly. They expressed an understanding of customers need to be updated and informed. The service rep kept me The service reps were informative and friendly. They expressed an understanding of customers need to be updated and informed. The service rep kept me updated and explained any delays. More

John in collsioncare is the best! Courteous and responsive. The follow up is like no other. Kudos to John. We highly recommend the service department for any Mercedes owners. responsive. The follow up is like no other. Kudos to John. We highly recommend the service department for any Mercedes owners. More

I believe they were helpful knowledgeable eager I also thought they were good with answering my questions in a timely manner being there during this difficult time thought they were good with answering my questions in a timely manner being there during this difficult time More

Excellent service, loved the loaner car and the politeness of the staff. Car was well serviced, runs great. Thank you very much! See you soon! politeness of the staff. Car was well serviced, runs great. Thank you very much! See you soon! More

Nice staff to work with, took care of my car and did it in one day. Staff member who dropped car and picked it up did a great job. in one day. Staff member who dropped car and picked it up did a great job. More

Vehicle in for A/C problem. Dealer for now solved the problem by fixing , what they said, was a "float problem." So far A/C working properly. If major problem, dealer will not h Dealer for now solved the problem by fixing , what they said, was a "float problem." So far A/C working properly. If major problem, dealer will not honor my extended service warranty I was told. More

Tire blow-out. Car towed in for repair Run-flat tire blow-out due to hitting pot hole. My car was towed by flat bed to your agency for repairs. Everyone involved was courteous, professional Run-flat tire blow-out due to hitting pot hole. My car was towed by flat bed to your agency for repairs. Everyone involved was courteous, professional and efficient. My tire was replaced and I was on my way home in a short time. I was very satisfied with overall service. More

Mercedes Benz Fort Washington, place is really clean and all the staff at Mercedes very courteous and helpful especially Derek in service thanks again for everything that you do for me all the staff at Mercedes very courteous and helpful especially Derek in service thanks again for everything that you do for me More

First Service was Perfect 2020 GLE brought in for first annual service at 10,000 miles. Drop off was quick and courteous. Pickup was smooth and I was on my way. Car was washe 2020 GLE brought in for first annual service at 10,000 miles. Drop off was quick and courteous. Pickup was smooth and I was on my way. Car was washed and clean. Service the right way. More

Excellent Service Came in for "A" Service it was thorough and cost was reasonable. I always look forward to visiting the Lounge and seeing my Salesman Quentin Campbell Came in for "A" Service it was thorough and cost was reasonable. I always look forward to visiting the Lounge and seeing my Salesman Quentin Campbell More