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Mercedes-Benz of Fort Washington - Service Center
Fort Washington, PA
2,323 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,323 Reviews of Mercedes-Benz of Fort Washington - Service Center
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June 25, 2020
I can proudly say, sprinter ft washington treats me top notch. Susan is the most knowledgeable service advisor and I trust her advise re my vehicle 200% notch. Susan is the most knowledgeable service advisor and I trust her advise re my vehicle 200% More
by JFARBER70
Verified CustomerEmployees Worked With
Susan
June 25, 2020
Very pleasant & professional I purchased my GLK from Bruce Gilbert &My service rep is Joanne Zaren. Both the purchasing & service experience has always been great. An all aro I purchased my GLK from Bruce Gilbert &My service rep is Joanne Zaren. Both the purchasing & service experience has always been great. An all around great experience. More
by SYCAMORE5
Employees Worked With
Joanne Zaren
June 25, 2020
They are the best. Great to me at every turn. I went to 35 dealerships trying out cars, often said “I just don’t want to spend that much,” and then bought a Mercedes! 35 dealerships trying out cars, often said “I just don’t want to spend that much,” and then bought a Mercedes! More
by Robert S Balter
June 25, 2020
My vehicle was in because I was in an accident, and they were facilitating having all repairs done to my vehicle. They took care of everything from start to finish, and couldn’t have made the process easier were facilitating having all repairs done to my vehicle. They took care of everything from start to finish, and couldn’t have made the process easier. Once they made sure I was set up in my rental/loaner vehicle, they handled the rest! They even took care of the back and forth with the other persons insurance company, to make sure my vehicles damage was quickly appraised, then in to the body shop for all repairs to start. They totally turned around my nightmare of a day with their exceptional service and attention to detail! And I got my car back super fast, looking brand new! I hope I’m never in another accident...but if I am, I’ll definitely be going back to MB of Fort Washington. They have the best service department around. More
by excargirl
June 25, 2020
Wonderful service very helpful and ocommadating. I Wonderful service very helpful and ocommadating. I would recommend to all friends, family and everyone else. The go place to anyone looking f Wonderful service very helpful and ocommadating. I would recommend to all friends, family and everyone else. The go place to anyone looking for a Mercedes. More
by SHSUNSET
June 20, 2020
Customer service has always been 5-stars but I have had my car in for the same problem at least four times and again it needs service. I’m afraid to drive. I still need service. my car in for the same problem at least four times and again it needs service. I’m afraid to drive. I still need service. More
by TAIVON
Employees Worked With
June 18, 2020
DISAPPOINTING State Inspection and routine maintenance should NOT take over 3 hours to perform. Didn't get free inspection that was promised to me when I bought the State Inspection and routine maintenance should NOT take over 3 hours to perform. Didn't get free inspection that was promised to me when I bought the car. Car was returned to me washed but not dried More
by IESKIP
Employees Worked With
June 17, 2020
They took care of problem asap. Arrived to pick up and deliver car back to my home in the allotted time frame. The representatives were Courteous and listened to issues. deliver car back to my home in the allotted time frame. The representatives were Courteous and listened to issues. More
by MYFITNESSISFUN
Employees Worked With
Other Employees :
There were 2 ladies that helped me. When was was off the other took over. Both were equally pleasant, Amy Hamilton
June 16, 2020
Perfect customer service !!Couldn’t be happier with the Perfect customer service !! Couldn’t be happier with the whole team ! Thank you again Joanne for the awesome loaner GLE. Will be my next Ride 🤓 Perfect customer service !! Couldn’t be happier with the whole team ! Thank you again Joanne for the awesome loaner GLE. Will be my next Ride 🤓 More
by TIMENGLE
Employees Worked With
Joanne
June 14, 2020
Super service record As always, service at Ft Washington MB was exceptional. My contact is Tony Colantonio. He handles my questions as he always has, with concern and u As always, service at Ft Washington MB was exceptional. My contact is Tony Colantonio. He handles my questions as he always has, with concern and understanding. Our connection with Mercedes Benz started with R&S in 1979 when we purchased a 300D. Many years and many Mercedes vehicles later our satisfaction has remained strong to the brand and the consistently great service offered. More
by GOCPK
Employees Worked With
Tony Colantonio
