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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,322 Reviews

2,322 Reviews of Mercedes-Benz of Fort Washington - Service Center

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June 12, 2020

Very easy seemless experience Excellent and easy customer service from beginning to end. Quick in and out in midst of coronavirus. Loaner car process was very easy and seemless. More

by HALFPENC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2020 -

Mercedes-Benz of Fort Washington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

June 11, 2020

Car Repairs My car was involved in an accident. It took a long time (3-4 weeks) to get my car back, however, the work completed was beautiful. I did have to ret More

by MICKKOO65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jo, my sales rep is fabulous
Jun 11, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

June 09, 2020

Great service and showed professionalism. I would service my car here again in the near future. Hours of service was flexible and service was punctual. More

by TRINAALLISON40
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Mercedes-Benz of Fort Washington responded

Hello, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes Benz of Fort Washington! Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

June 09, 2020

Excellent Team! Everyone went over and above to make the experience go as fast and easy as possible. Great communication all throughout. Lucky to have such a great de More

by JEFFREY13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carla Savage
Jun 09, 2020 -

Mercedes-Benz of Fort Washington responded

Hello, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

June 05, 2020

BEST DEALERSHIP EVER! Recent service ... from the people in the "garage" to registering everyone was very efficient and friendly. They are very accommodating and have alwa More

by OUTABOUT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of the name of the gentlemen in service but he was extremely accomodating. Leo, Sales, THE BEST!
Jun 06, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

June 04, 2020

3 P's. professional, Proficient. Polite..Quick, And 3 P's. professional, Proficient. Polite.. Quick, And Knowledgeable.. Short Wait Time .. Great Service . From Drive Up To Drive Off Everyone Is Giving More

by Tanya
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2020 -

Mercedes-Benz of Fort Washington responded

Hi Tanya, We appreciate your business and our team looks forward to serving you again soon! Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

June 02, 2020

Outstanding service MB of Fort Washington has always been fantastic from the time I bought my car to having it for 10 years. Tony, my service consultant, is the best and More

by LEE.FLEISHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Colantonio
Jun 02, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you, Lee, for choosing Mercedes Benz of Fort Washington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 31, 2020

Employees are friendly, caring, And knowledgeable, keep customer updated in timely manner about there vehicle.. listen to the customer and address the customer need appropriately More

by DRIHJAZI
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Hamilton, Aaron Smith
Jun 01, 2020 -

Mercedes-Benz of Fort Washington responded

Hello, Thanks for sharing your thoughts about your experience with Mercedes Benz of Fort Washington. We appreciate your business and hope to see you again soon! Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com.

May 28, 2020

They are OK. Not great service but close to my home. Hit or miss in the service department. Fixed recall missed requested wiper blade change. More

by 1CATHERINECROKE
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020

Always easy Needed follow up for warranty work. Have to really complement Joanne for keeping me informed the entire way and making everything so easy. i really More

by UROYFS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanne
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