Mercedes-Benz of Fort Washington - Service Center

Mercedes-Benz of Fort Washington has been servicing our GL550 for the past ten years. We have been very happy with their expert technical advice and their genuine courtesy by efficiently welcoming us when GL550 for the past ten years. We have been very happy with their expert technical advice and their genuine courtesy by efficiently welcoming us when we arrive. It is very obvious that everyone working here are happy employees and they treat their customers very well. More

The engine light appeared two and 1/2 weeks after we purchased the car. We hadn’t even filled the car with gas. We called the service department and an in-house appointment was required to remedy the purchased the car. We hadn’t even filled the car with gas. We called the service department and an in-house appointment was required to remedy the situation. Two software updates were required. It is concerning to me that such an issue would occur with Mercedes Benz. Shouldn’t this be a standard Quality Assurance matter when new cars are prepped for sale? We’re not buying a Rambler! More

Good service solve the problem fast. I would reconmend to friend for their next car need I would reconmend to friend for their next car need More

He was very nice and polite and very knowledgeable very professional I really like him professional I really like him More

Christina did a great job & so did the service department and Enterprise Rental. I highly recommend Mercedes Benz of Fort Washington. and Enterprise Rental. I highly recommend Mercedes Benz of Fort Washington. More

Fort Washington is a great location to do business. I felt heard when I had an issue, and that’s when it matters most. Everyone I’ve encountered throughout my years of doing business there, has been I felt heard when I had an issue, and that’s when it matters most. Everyone I’ve encountered throughout my years of doing business there, has been nothing but professional and pleasant. I thank you. More

I moved from MA. My dealer there used to clean the car in and out. Although I mentioned that, it was cleaned only from outside. Not even a quick vacuum. I went for My dealer there used to clean the car in and out. Although I mentioned that, it was cleaned only from outside. Not even a quick vacuum. I went for my 30,000 mile oil change and service. I had to ask what else is needed or is there a recommended maintenance to provide me with the info. When I asked why I was not told about the recommended service, the answer from the rude lady agent was "You asked for oil change and tire rotation". More

After the check up, my four tiers are low air when I traveled to NYC. It was difficult for me. I was surprised why not the Fort Washington found out! Last Fall, after my car service, I found out m traveled to NYC. It was difficult for me. I was surprised why not the Fort Washington found out! Last Fall, after my car service, I found out my car had a scratch in the left front. I am requesting the repair and video during my car service. More

Good Communication overall. Wait time a little long but otherwise n o complaints Very satisfied. Wait time a little long but otherwise n o complaints Very satisfied. More

The service center are very accommodating with transportation while you wait. I highly recommend the facility for your purchase and service needs. transportation while you wait. I highly recommend the facility for your purchase and service needs. More