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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,322 Reviews

2,322 Reviews of Mercedes-Benz of Fort Washington - Service Center

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April 04, 2020

The staff at MB of Fort Washington were professional and very friendly. They were also very quick with getting my car done. Good work guys! More

by DANIELLEKSANTIAGO
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dessire Cardenas, Amy Hamilton, Aaron Smith
Apr 04, 2020 -

Mercedes-Benz of Fort Washington responded

Hi Danielle, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Amy Hamilton

April 03, 2020

Easy to make appointment. Rental car was available while work was being done. Joanne is super helpful and pleasant To work with. Work was done in one day. More

by JILL_ROSENFELD
Recommend Dealer
Yes
Employees Worked With
Joanne ??- service- rate 5 stars
Apr 03, 2020 -

Mercedes-Benz of Fort Washington responded

Hi Jill, thank you for sharing your feedback! We appreciate your business and our team looks forward to serving you again soon! Amy Hamilton

April 01, 2020

Customer Service was 5 stars Joanne worked with me through my issues and got me an appointment the very next day. She made the entire experience very pleasant and i was in and out More

by RAISUL.SARDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanne Zaren
Apr 01, 2020 -

Mercedes-Benz of Fort Washington responded

Thanks for sharing your thoughts about your experience with Mercedes Benz of Fort Washington. We appreciate your business and hope to see you again soon! Amy Hamilton

March 31, 2020

seamless. service First thing this morning (7 AM) the team was ready for a new day ,service writer MIKE took care of business prompt and through, free loaner set up an More

by Old Joe G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 31, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you for your very kind review, Joe! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes Benz of Fort Washington. Amy Hamilton

March 28, 2020

My first experience for service at MB of Fort Washington was a pleasure. Every employee was knowledgeable and friendly. I was in and out in an hour. I would highly recommend MB of Fort Washington for both s More

by CPASSOLINO
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our service team. Please let us know if we can ever help you in the future. Amy Hamilton

March 28, 2020

Service They were great!! Fixed the problem quickly. Very pleasant to deal with. Even the guys checking in my car were very professional. My car was waiti More

by FMIELKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Amy Hamilton

March 27, 2020

Excellent customer service We have a 4 year maintenance contract so the only work we have had done is the annual scheduled maintenance. Staff has always been exceptionally accom More

by Robin1451
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mar 29, 2020 -

Mercedes-Benz of Fort Washington responded

Hi Robin, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes Benz of Fort Washington. Please don't hesitate to reach out if you need anything else. Amy Hamilton

March 26, 2020

Good service for your car, a little pricey. Intake person is very respectful and really works with you. If they have to keep your vehicle for longer than 3 hours they can and will provide you w More

by JONESNEWS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dexter Bridge
Mar 26, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes Benz of Fort Washington. Amy Hamilton

March 25, 2020

The service is horrible. I am looking for another MB service provider. I do not recommend this place. Horrible experiences every time we go there. More

by TEMPLEGRAD34
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dessire Cardenas, Amy Hamilton, Aaron Smith
March 24, 2020

Friendly staff, clean environment and speedy service! Unfortunately, I am very dissatisfied with having run flat tires, but that has nothing to do with the great service I received the the Mercedes Staf More

by TB003065
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you for your great review. It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes Benz of Fort Washington, we look forward to having you as one of our valued customers for many more years to come! Amy Hamilton

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