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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.5
2,323 Reviews

2,323 Reviews of Mercedes-Benz of Fort Washington - Service Center

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February 28, 2020

Super friendly and easy to work with. I can’t remember the last time I had such great service. I can’t wait to go back. I highly recommend this dealership. More

by BRIALBANY
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dessire Cardenas, Amy Hamilton, Aaron Smith
Feb 28, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best, Amy Hamilton

February 22, 2020

One of the main reasons I have a Mercedes Benz is the Service Center at Fort Washington. Ryan Kinkaide has always put me with the right help, and my experiences are always very good. More

by SVERNEKOFF
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Duke
Feb 22, 2020 -

Mercedes-Benz of Fort Washington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank You! Amy Hamilton

February 18, 2020

My experience was one of the best customer service reps was very professional and welcoming. My car was service within a timely fashion and the repairs was remarkable More

by CATHERINELARRY3
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2020 -

Mercedes-Benz of Fort Washington responded

Hi CATHERINE, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes Benz of Fort Washington. Please don't hesitate to reach out if you need anything else. Amy Hamilton

February 18, 2020

Totally professional and accommodating. I can’t say enough. Dominic in service was outstanding. Very clear in the instructions he gave and did the job to my 100% satisfaction More

by MATTPREVITI
Recommend Dealer
Yes
Employees Worked With
Dominic in service
Feb 18, 2020 -

Mercedes-Benz of Fort Washington responded

Hi MATT, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your service experience with us to be a positive one at Mercedes Benz of Fort Washington. Please don't hesitate to reach out if you need anything else. Sincerely, Amy Hamilton

February 17, 2020

I keep in contact with Susan and she is great! Super attentive whenever I need her with - I am happy with the service and I look forward to my next visit. More

by BeaMARTINEZ
Recommend Dealer
Yes
Employees Worked With
Susan
Feb 17, 2020 -

Mercedes-Benz of Fort Washington responded

Bea, thank you so much for your kind words, and for taking the time to leave this wonderful feedback for Susan! We look forward to seeing you next time. Amy Hamilton

February 14, 2020

Totally awesome n professional. Fabulous!Answered all my questions. Figure it out the best way to do everything. Had no corrections or complaints from me. Hope these gentlemen stay employed and get promotio More

by MATTPREVITI
Recommend Dealer
Yes
Employees Worked With
JS collision. Dominic. Service. Well done both gentlemen.
Feb 15, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes Benz of Fort Washington. Regards, Amy Hamilton

February 14, 2020

I visited the car dealership to get my schedule B checkup and to get my yearly state inspection. I was truly satisfied with the service More

by THEREVERENDMAC
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dessire Cardenas, Amy Hamilton, Aaron Smith
Feb 14, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you, it has been a pleasure serving you! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes Benz of Fort Washington, we look forward to having you as one of our valued customers for many more years to come! Amy Hamilton

February 14, 2020

I’ve been a customer of MB Fort Washington for many years because of their excellent sales and service staff. I highly recommend this agency. More

by MYRNAG1317
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Weghofer=5+++; Joanne Zaran=5; Tony Colatonio=5., Dessire Cardenas, Amy Hamilton, Aaron Smith
Feb 14, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We appreciate your business and look forward to seeing you next time. Amy Hamilton

February 12, 2020

Been customer for 13 years And purchased multiple cars from dealer. Always received excellent service from maintenance to any major issue. I can feel that everyone is taking good care of customer. More

by HOSANG.YUN
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dessire Cardenas
Feb 12, 2020 -

Mercedes-Benz of Fort Washington responded

Hi HOSANG.YUN, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Amy Hamilton

February 12, 2020

horrible customer service Its surprising how well the place used to be in terms of customer satisfaction . Yes , there is a massage chair. I went in for an oil chain it took me More

by REEVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I do not remember nor wish to remember
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