Mercedes-Benz of Fort Washington - Service Center

Great The service department handled everything that needed to be corrected, and then sum. When Tony noticed some dents in the driver side door jamb. and he The service department handled everything that needed to be corrected, and then sum. When Tony noticed some dents in the driver side door jamb. and he knew the car was going to be there a couple of days, so he had the door jamb issues all corrected. More

Service Experience Had use shop to get collision work done they also scan vehicle for other damages in problems got vehilcle back in excellent condition will recommend t Had use shop to get collision work done they also scan vehicle for other damages in problems got vehilcle back in excellent condition will recommend to use this body shop to go over repair process More

Huge place - like a factory This is a huge place - biggest I have seen - pluses and minuses. I wasn't expecting that for a 10 am appt I would have to leave my car overnight for a This is a huge place - biggest I have seen - pluses and minuses. I wasn't expecting that for a 10 am appt I would have to leave my car overnight for a regular scheduled maintenance but I did and that threw me. Initially our service guy was just not friendly - but he got the job done and he did keep us informed by calling to say the car was not going to be ready, then calling the next day to say it was in the shop and of course to say it was done - it was just an attitude thing on how he said things, not what he said. That said, the service and inspection was done very well - everything is running great and they do a great car wash! The loaner (from Enterprise) went very smooth - great guy there - very helpful. More

10000 mile service Friendly and professional employees. My service was handled timely. I came in as an express. Relaxed and did some work while I waited, had a cup of c Friendly and professional employees. My service was handled timely. I came in as an express. Relaxed and did some work while I waited, had a cup of coffee and relaxed, even checked out the new vehicles. More

Excellent work done and service so I love going to them I know my suv will be fixed right I will always take it to FortWashington Mercedes Dealership know my suv will be fixed right I will always take it to FortWashington Mercedes Dealership More

Never called until after car was ther almost 2 weeks. No text and no email either. Was not kept informed. Servuce advisor was very nice however again I was never kept informed text and no email either. Was not kept informed. Servuce advisor was very nice however again I was never kept informed More

Excellent service representative Dexter and manager Derek. They are very informative and take the time to get the work completed on time and to your satisfaction. Derek. They are very informative and take the time to get the work completed on time and to your satisfaction. More

Each time that I have called they were able to help me. They were very responsive to my needs. My lease is up this year I am looking for another lease. They were very responsive to my needs. My lease is up this year I am looking for another lease. More

Excellent prompt service from very knowledgeable staff The staff are knowledgeable, professional, friendly, efficient, impressive who explain what is going on. They even informed me of service needed in n The staff are knowledgeable, professional, friendly, efficient, impressive who explain what is going on. They even informed me of service needed in near future. Thanks More