Mercedes-Benz of Fort Washington - Service Center

One of the best dealerships i have dealt with. Extraordinary customer service....loved it. (Christina Lowe) my service manager did an excellent job. Heard my issues, very patient. Took care of all Extraordinary customer service....loved it. (Christina Lowe) my service manager did an excellent job. Heard my issues, very patient. Took care of all the problems. Will definitely go back. More

GL450 Derek Wittman was excellent the way he quarterbacked the issues and got the final resolution completed. It made the difference in my experience at M Derek Wittman was excellent the way he quarterbacked the issues and got the final resolution completed. It made the difference in my experience at MB More

Spectacular MB Fort Washington treats you like FAMILY Spectacular MB Fort Washington treats you like FAMILY I’ve been with this TEAM since 2002 No regrets! Thank you for their attention to detail Spectacular MB Fort Washington treats you like FAMILY I’ve been with this TEAM since 2002 No regrets! Thank you for their attention to detail More

Although I live much closer to another MB dealership I drive quite a distance to buy and get my cars serviced at Fort Washington MB. It is a well oiled machine and everyone goes out of their way to get drive quite a distance to buy and get my cars serviced at Fort Washington MB. It is a well oiled machine and everyone goes out of their way to get you in and out with a smile. More

Awesome service I have been very happy with the service that I have gotten at MB of Ft Washington.....I have been using them since 2014 and will continue to get my ca I have been very happy with the service that I have gotten at MB of Ft Washington.....I have been using them since 2014 and will continue to get my cars serviced there even though it is 40 minutes from my home. More

Friendly. Pleasant, efficient, friendly and productive. I would definitely come back for service. I am considering a new vehicle. Although I never purchased a v Pleasant, efficient, friendly and productive. I would definitely come back for service. I am considering a new vehicle. Although I never purchased a vehicle at this dealership I will definitely consider it as a first choice. More

Wonderful I requested a call back concerning a new vechicle,but no one ever called. I feel that return calls could enhance your sales as well as customer servic I requested a call back concerning a new vechicle,but no one ever called. I feel that return calls could enhance your sales as well as customer service. More

inefficient needed a part ordered that would take a week. Was told that it would take 1 hour to install. I had to call them to find out part was in, they die no needed a part ordered that would take a week. Was told that it would take 1 hour to install. I had to call them to find out part was in, they die not notify me. They would not do the 1 hour instal, made me wait another week for a 1 hour appointment. Although they said my car was driveable with 4 different warning system lights, it was not safe for highway and I had to get a rental. Should have given me an install appointment when the part was put on order. More

It was disorganized I dropped the vehicle, and I was told that the next day somebody will check it and all me, but that did not happen. When I called back, it was difficu I dropped the vehicle, and I was told that the next day somebody will check it and all me, but that did not happen. When I called back, it was difficult to locate who is in charge of the repair. Later I received a call and I was informed that inspection will be moved for the next day. It seemed to be disorganized More

Great Service! Great service from check-in to check-out. Friendly staff greeted and helped me print MVA paperwork. No hidden fees! Great waiting area with great snac Great service from check-in to check-out. Friendly staff greeted and helped me print MVA paperwork. No hidden fees! Great waiting area with great snacks! More