Mercedes-Benz of Fort Washington - Service Center

Frustrated with all Mercedes Commercial Repair Centers Oil started leaking from Sprinter, made an appointment, over two weeks to schedule. First week passed and the oil leak was extreme. Called both Dres Oil started leaking from Sprinter, made an appointment, over two weeks to schedule. First week passed and the oil leak was extreme. Called both Dresher, PA and Devon, PA, Dresher said maybe but scheduled next Wednesday tow in maybe can get to sooner. Devon center said they could look at it Friday, now Tuesday inside shop but no results yet. This van has many shelves full of parts and tools which are needed to work fixing heating systems. It appears Mercedes does not staff enough labor force to service their own product. I do not blame the service centers, they are working with the staff they have. I realize this is a holiday MONTH and people have vacations, etc BUT Mercedes should RESPECT their customers and get these valuable work vans back on the road asap. More

Excellent experience Fort Washington Mercedes has always been very client oriented, friendly, courteous, highly professional, knowledgable and supportive. We have been Fort Washington Mercedes has always been very client oriented, friendly, courteous, highly professional, knowledgable and supportive. We have been purchasing vehicles at this dealership for thirty- five years. I will always return to Fort Washington Mercedes if I am looking to purchase another vehicle. I always take my vehicles there for service. Would not go anywhere else. More

Always top notch! You can count on great service, great communication, and a simple payment process. The staff work well together and their phone system allows the team You can count on great service, great communication, and a simple payment process. The staff work well together and their phone system allows the team to handle all questions. More

Exceptional service Great customer service! Just like it should be from the brand. Derek and his team have been exceptional, making you feel like you are the only custome Great customer service! Just like it should be from the brand. Derek and his team have been exceptional, making you feel like you are the only customer there. Keep up the good work guys! Thank you so much for so diligently representing the Mercedes Benz brand. More

Best & well trusted I always have a good experience with service. My service agent is Tony and he makes sure that my car is well taken care of. I always have a good experience with service. My service agent is Tony and he makes sure that my car is well taken care of. More

2014 M-B CLA looks so beautiful! My 2014 CLA looks like new! Great job by John and co-workers. Two passenger side doors badly damaged by metallic object protruding from side of van. My 2014 CLA looks like new! Great job by John and co-workers. Two passenger side doors badly damaged by metallic object protruding from side of van. I didn’t see it until I brushed by it. Beautiful work! Thank you for restoration! More

Derek Witman I have worked with Derek over the past several years and have never been dissatisfied with his service. He is knowledgeable friendly and is wonderful I have worked with Derek over the past several years and have never been dissatisfied with his service. He is knowledgeable friendly and is wonderful to work with. Fort Washington is lucky to have him. More

Recall brakes oil change Overall they were great just aliitle disappointed the air bags on recall were not done....When I originally booked the service it was for the air bags Overall they were great just aliitle disappointed the air bags on recall were not done....When I originally booked the service it was for the air bags...unfortunately they only had one....Now, I’m receiving more warnings about the air bags and I’m still waiting for a call to bring the car back😳.... More

Great Dealership Buying our car was a such a pleasant experience from start to finish. Rick Robbins was wonderful, and the management ( mostly women) were incredibl Buying our car was a such a pleasant experience from start to finish. Rick Robbins was wonderful, and the management ( mostly women) were incredible. Service dept. is fantastic. More

great service center Fantastic service center, I bring all my mercedes AMGs here for all service needs and have even brought my Rolls Royce here as well. Everyone is a ple Fantastic service center, I bring all my mercedes AMGs here for all service needs and have even brought my Rolls Royce here as well. Everyone is a pleasure to deal with. More