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Mercedes-Benz of Fort Washington - Service Center
Fort Washington, PA
2,322 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,322 Reviews of Mercedes-Benz of Fort Washington - Service Center
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November 02, 2019
Satisfactory on every visit My experience with Mercedes Benz of Fort Washinton has been friendly and professional and the service has been the top of the line and I would have no My experience with Mercedes Benz of Fort Washinton has been friendly and professional and the service has been the top of the line and I would have no comparison with any other dealership. Above and beyond in there care for their clients. More
by MTALLEYSR
Verified Customer
November 01, 2019
Service rep In the past i had a service rep Paul great person always went above to make sure I was happy and satisfied with my visit. Recently I stopped in to get In the past i had a service rep Paul great person always went above to make sure I was happy and satisfied with my visit. Recently I stopped in to get my keys check, I was told long ago that MB will replace the batteries free of charge. The young gentle who assist me before I could even finish explaining to him why I stopped in he was already walking me over to the parts store. Once their he turned around and walked away, I then told the parts guys I was told that if my battery in my key is low I can bring it in and MB will replace it. He said no, if I want the battery it will be $5 and change. I walked out and ordered 10 batteries off amazon for less than $5. More
by ORLANDO.BARRETT
Employees Worked With
Dint remember his name
November 01, 2019
Always professional & courteous Every employee at this dealership is courteous and helpful. I am always kept well-informed of any recommended maintenance to my vehicle and the work Every employee at this dealership is courteous and helpful. I am always kept well-informed of any recommended maintenance to my vehicle and the work is done right the first time. More
by ABOSELLI
Employees Worked With
Tony Colantonio
October 31, 2019
Great Service I was having trouble with my GLK350 after it was repaired due to a car accident. They troubleshooted and found the issue. I took the report they provi I was having trouble with my GLK350 after it was repaired due to a car accident. They troubleshooted and found the issue. I took the report they provided back to the autobody shop and the autobody shop fixed the issue. It took them a week to find the issue, but they gave me a nice GLS 450 loaner to drive for my trouble. Never felt inconvenienced at all. They went above and beyond. More
by VANESSABROWN537
Employees Worked With
Service Manager
October 30, 2019
Great customer care Bought my car from this dealership and always have inspections done. Always accommodating and willing to work around my schedule. Will always recomm Bought my car from this dealership and always have inspections done. Always accommodating and willing to work around my schedule. Will always recommend this service team. More
by CVERESPY
October 30, 2019
Staff commitment to making this a pleasurable experience The dedication, courtesy and commitment displayed by Joanne Zaren, Service advisor and Derek Whitman, Service Manager was exemplary A special thanks The dedication, courtesy and commitment displayed by Joanne Zaren, Service advisor and Derek Whitman, Service Manager was exemplary A special thanks goes out Derek and Joanne More
by ZORYNOT
October 29, 2019
Very responsive and curtious Derek has always been excellent to work with. He is extremely friendly, professional and always makes honest recommendations for service. I've conti Derek has always been excellent to work with. He is extremely friendly, professional and always makes honest recommendations for service. I've continued to purchase my vehicles from Fort Washington Mercedes because of the great service. Thanks Derek More
by DWAGNER4
Employees Worked With
October 29, 2019
Change front tire I have s550 My front tire was flat Mercedes fort Washington they changed but They didn't wheel balance right. I feels shake. I called shop they sai I have s550 My front tire was flat Mercedes fort Washington they changed but They didn't wheel balance right. I feels shake. I called shop they said it can be happened. I pulled in one of private shop and check out they said off balance lot. I fixed there and spend another $86. More
by DRLEEPGA
Employees Worked With
October 27, 2019
repair front bumper I have never had a bad experience with Mercedes Fort Washington. Everyone is friendly, professional, knowledgeable and most helpful. My visit this tim I have never had a bad experience with Mercedes Fort Washington. Everyone is friendly, professional, knowledgeable and most helpful. My visit this time was for a dented front bumper. The supervisor would not release my car until the paint perfectly matched the rest of the car. I appreciate the perfectionism. Thanks John More
by KMCGROTY
Employees Worked With
October 27, 2019
Great service Service center is the best. Mike O Brien, Christina, the foreman on duty, and the others that were there on duty that day we’re professional and helpf Service center is the best. Mike O Brien, Christina, the foreman on duty, and the others that were there on duty that day we’re professional and helpful. More
by DAGNA85
Employees Worked With
