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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.5
2,328 Reviews

2,328 Reviews of Mercedes-Benz of Fort Washington - Service Center

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September 06, 2019

Joanne was great. Great experience. Ty Joannne was very attentive and always available. I would recommend this dealership to all friends and family. Thx again for More

by JOSEPHBOGRAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanne
September 04, 2019

yearly inspection good job except that you tried to sell me services I didn't need. i don't enjoy being bother by these stupid request for a review I will stop gett More

by CONNIEPAYNE6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dessire Cardenas
September 04, 2019

new tire They always do a great job in the service department, courteous, timely, efficient. Derek and his crew are the best and I would highly recommend. More

by HJAFFE9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Witman
September 03, 2019

Best service spot MB Fort Washington Customer service was excellent meant all my needs & staff are very friendly would recommend to all my Mercedes Benz and BMW owners, Frank well done K More

by KILO1409
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony (service desk) Charle (Chip) Sunstein
September 03, 2019

Everything as promised. Fort Washington MB runs a professional shop. A loaner was available and the car was completed as expected. I am very satisfied; no surprises and the s More

by JMFDAQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t recall
September 03, 2019

Very precise and professional staff They were very helpful and attentive to my needs! Would definitely come back for service for all my Mercedes needs, they are knowledgeable and won’t t More

by CLFENNELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dessire Cardenas
August 31, 2019

Professional and efficient Mercedes Benz Fort Washington has very professional and efficient service. My family and I have had our cars serviced here for years and it has always More

by SSMITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember
August 31, 2019

CONSISTENTLY RELIABLE SERVICE I have taken all three of my Mercedes to this dealer for service and have always received professional, competent service. I trust that they won't ov More

by MMITTELMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Bridge
August 28, 2019

always very good service road side assistance staff was most courteous. The car had to be towed to the dealership in Fort Washington and Derek Whitman provided exceptional ser More

by USCHAUFLER122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Whitman, Dessire Cardenas
August 27, 2019

Express service not so express Express service work was completed satisfactorily but my wife was told it would be an additional 20 minutes for them to wash the car. She waited the 2 More

by JGAL99
Recommend Dealer
No
Employees Worked With
Don't know. My wife took the car in.
Oct 03, 2019 -

Mercedes-Benz of Fort Washington responded

I apologize on behalf of the dealership. My name is Colin Mattis. I am the Client Advocacy Manager for the parent company of MB Fort Washington, Park Avenue Motor Cars. Thank you for your feedback. If you would like me to intercede on your behalf, please email the name under which the vehicle was in for service and I will investigate what transpired. We appreciate your loyalty and will do what we can to make amends. cmattis@yourmercedes.com

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