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Mercedes-Benz of Fort Washington - Service Center
Fort Washington, PA
2,328 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,328 Reviews of Mercedes-Benz of Fort Washington - Service Center
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August 27, 2019
Great service The service tech did a great job of getting me in and out in a timely fashion and kept me well informed as to the progress of my vehicles issues. Grea The service tech did a great job of getting me in and out in a timely fashion and kept me well informed as to the progress of my vehicles issues. Great job. More
by ALANFELS
Verified CustomerEmployees Worked With
August 27, 2019
Helpful and friendly. I recently moved from New York where Mercedes Benz of White Plains gave me exemplary service. It's one reason I have gone back eight times over the ye I recently moved from New York where Mercedes Benz of White Plains gave me exemplary service. It's one reason I have gone back eight times over the years to buy a new Mercedes. I had trepidations about leaving that service behind, but I found the same high level of commitment at MB of Fort Washington. The set up is a bit different, but the results are the same. Helpful and friendly service, a comfortable waiting room and regular updates on the status of my car. Needless to say, the mechanics did their job quickly and efficiently. I didn't even have to make an appointment for routine scheduled service. More
by richnhil
Employees Worked With
August 26, 2019
Express Service - Tire The rep was most helpful: He communicated what was being done and when I could expect completion of the service. I couldn't have asked for more. The rep was most helpful: He communicated what was being done and when I could expect completion of the service. I couldn't have asked for more. More
by BRUCE35
Employees Worked With
Do not recall
August 25, 2019
After CPO purchase tweaks Dealer made good on their commitment to correct a couple issues that were present at time of purchase. They kept their word. They always take great ca Dealer made good on their commitment to correct a couple issues that were present at time of purchase. They kept their word. They always take great care of us. Been customers for decades. More
by Carneycookie
Employees Worked With
Frank and Joanne
August 25, 2019
Lovetotravel Ninety Eight percent of the employees/staff, I have worked with at a Mercdes Benz Fort Washington are good/excellent. I would definitely recommend thi Ninety Eight percent of the employees/staff, I have worked with at a Mercdes Benz Fort Washington are good/excellent. I would definitely recommend this dealership. More
by Lovetotravel
Employees Worked With
Excellent=Christina-Serv Adv, Michael Hardin+John Smith-Auto, Kevin Lee-Used Sales. All Serv Advs I worked with were Good/Exc., Michael Liss
August 24, 2019
Excellent service as always! Excellent service rep- Joann Umani . Has my car picked up and returned as scheduled. No delays. Keeps me informed of what service being performed on m Excellent service rep- Joann Umani . Has my car picked up and returned as scheduled. No delays. Keeps me informed of what service being performed on my car. More
by PPOPORAD
Employees Worked With
Joann Umani
August 23, 2019
effecient I was on vacation from Ohio when I add an issue with my airmatic system on my s4230. The dealership repaired my car in a quick and timely manner and g I was on vacation from Ohio when I add an issue with my airmatic system on my s4230. The dealership repaired my car in a quick and timely manner and gave me a loner car for convenience. I was very satisfied with my experience. My only disappointment is that I have owned two S430 Mercedes and have had to repair both cars twice for malfunctioning airmatic problems to the tune of over $4,000. More
by JOHNBURKE0
August 23, 2019
Slow Service The service server at the counter , lied to me my tire must be replace the new one . But it could be just fix the flat tire and reuse it . She lied mu The service server at the counter , lied to me my tire must be replace the new one . But it could be just fix the flat tire and reuse it . She lied must be rplaced , Her name was Christina . More
by YOULAK
Employees Worked With
Dessire Cardenas
August 21, 2019
People are nice but the cost of repair is unreasonable. I purchased Sprinter trucks for their reliability and durability. They have had neither. They have been extraordinarily expensive to maintain mostly I purchased Sprinter trucks for their reliability and durability. They have had neither. They have been extraordinarily expensive to maintain mostly because of the inflated costs incurred in the MB dealership service department. Never again. More
by SALES73
Employees Worked With
August 20, 2019
Service Supreme If you have ever experienced getting into your car, only to find out you have a FLAT TIRE. What a disappointment! When I called the dealership they If you have ever experienced getting into your car, only to find out you have a FLAT TIRE. What a disappointment! When I called the dealership they told me to bring it right in to the EXPRESS SERVICE center. Xavier was so kind and thoughtful, . He and the service team handled the problem of a nail being in the tire . Thank you, Marlene Wells More
by MWELLS6517
Employees Worked With
Xavier Lopez
