Mercedes-Benz of Fort Washington - Service Center

Awesome Service Experience If you need to wait to have your car serviced Mercedes Benz of Fort Washington is the place you you want to be. From your first greeting from team tha If you need to wait to have your car serviced Mercedes Benz of Fort Washington is the place you you want to be. From your first greeting from team that collects the vehicle and mileage information to working with your service advisor (mine being the fabulous Joanne) to sitting in a massage chair watching TV, it’s a most pleasant experience! More

Tire loosing pressure One of my tires was constantly loosing pressure after being refilled with Nitrogen. A nail was discovered and thanks to purchasing an extended warrant One of my tires was constantly loosing pressure after being refilled with Nitrogen. A nail was discovered and thanks to purchasing an extended warranty was replaced without question for a small deductible. I’m glad I got it st purchase. More

Body work I need some detailed body work on my car and the body shop did excellent work and I felt like I had a new car when I got it back. I need some detailed body work on my car and the body shop did excellent work and I felt like I had a new car when I got it back. More

Maintenance/Warranty Service & Inspections Staff were very customer focused and Derek/Tony provided superior value-added attention! I have been very pleased with my service experiences at th Staff were very customer focused and Derek/Tony provided superior value-added attention! I have been very pleased with my service experiences at this dealership. More

Pothole wheel and tire check. The service was fast and the advice was proper. THe flexibility for a drive up without appointment was truly appreciated. True attitude of wanting t The service was fast and the advice was proper. THe flexibility for a drive up without appointment was truly appreciated. True attitude of wanting to help. Great job! More

Went in for a simple inspection got the car back w problems I have a low mileage Sl-500 which I brought it in for a simple inspection which was running great,. then I received the car back with nothing wrong I have a low mileage Sl-500 which I brought it in for a simple inspection which was running great,. then I received the car back with nothing wrong with it. Then I wrote it off the lot to find out all my dash lights were going off. Return it the next day to be checked out. Then was told I needed a module for my transmission $2500.00 which I didn't. I told them to give me the car back and had it checked out at Fred Sonsi foreign mechanic who cleared the codes and found nothing wrong with the car. I was very disappointed at the dealership and Mercedes Benz . More

I took my car to MBFW to have its regular Schedule A service The technicians did a great job of diagnosing the issues and letting me know what else is need for the car. I also got a loaner car which really helpe The technicians did a great job of diagnosing the issues and letting me know what else is need for the car. I also got a loaner car which really helped me out. More

Hatch Joanne is AWESOME! Enterprise needs to improve both with the cleanliness of the cars and personality of sales. The service center is well prepared a Joanne is AWESOME! Enterprise needs to improve both with the cleanliness of the cars and personality of sales. The service center is well prepared and organized! More

excellent service Staff is friendly and extremely accommodating. this is my 3rd Mercedes and I have never had a bad experience from this dealership. Keep up the good Staff is friendly and extremely accommodating. this is my 3rd Mercedes and I have never had a bad experience from this dealership. Keep up the good work! More

The Care I have come to expect! They have always kept my car on the road and running safely. They attempt to schedule my appointment at the time that is convenient for me. If needed They have always kept my car on the road and running safely. They attempt to schedule my appointment at the time that is convenient for me. If needed they provide me with a car to use. More