Mercedes-Benz of Fort Washington - Service Center

Went in for a simple inspection got the car back w problems I have a low mileage Sl-500 which I brought it in for a simple inspection which was running great,. then I received the car back with nothing wrong I have a low mileage Sl-500 which I brought it in for a simple inspection which was running great,. then I received the car back with nothing wrong with it. Then I wrote it off the lot to find out all my dash lights were going off. Return it the next day to be checked out. Then was told I needed a module for my transmission $2500.00 which I didn't. I told them to give me the car back and had it checked out at Fred Sonsi foreign mechanic who cleared the codes and found nothing wrong with the car. I was very disappointed at the dealership and Mercedes Benz . More

I took my car to MBFW to have its regular Schedule A service The technicians did a great job of diagnosing the issues and letting me know what else is need for the car. I also got a loaner car which really helpe The technicians did a great job of diagnosing the issues and letting me know what else is need for the car. I also got a loaner car which really helped me out. More

Great service performed Service that I have received on my vehicle was immaculate. I was very please with everything that Anthony and his team provided. This dealership will Service that I have received on my vehicle was immaculate. I was very please with everything that Anthony and his team provided. This dealership will be my long term relationship and will keep on recommending it to everyone of my family and friends. More

service recommendation Service manager Derek Whitman and his staff are second to none. Prompt and courteous service, complete details of what service needs to be completed Service manager Derek Whitman and his staff are second to none. Prompt and courteous service, complete details of what service needs to be completed and price estimate. I would never go anywhere else to service either of our Mercedes and always recommend to anyone to go to them More

Pleasant! My vehicle inspection was thorough, service advisor noted all pertinent recommendations. My vehicle could've been wiped down better after being washed My vehicle inspection was thorough, service advisor noted all pertinent recommendations. My vehicle could've been wiped down better after being washed. Overall, pleasant experience! More

Great Dealership Outstanding! Best Benz facility on the east coast! I drive passes 2 or 3 to go here. Outstanding staff, facility and experience on every visit Outstanding! Best Benz facility on the east coast! I drive passes 2 or 3 to go here. Outstanding staff, facility and experience on every visit More

Service Center Joanne Joanne is awesome. She truly is a can do customer service focused person. Always so helpful, upfront and honest! I travel for work and my schedule is Joanne is awesome. She truly is a can do customer service focused person. Always so helpful, upfront and honest! I travel for work and my schedule is hectic, she goes out of her way to accommodate me. More

Very professional service . Very professional throughout the process , starting with scheduling , drop off, registering my vehicle, rental car pick up, keeping me informed thro Very professional throughout the process , starting with scheduling , drop off, registering my vehicle, rental car pick up, keeping me informed throughout the maintenance process, invoicing ,payment and vehicle pick up . More

Body work Customer service is good but I have to drive back and forth almost 4 times to fix something that's not done perfectly.but still they took care of it.I Customer service is good but I have to drive back and forth almost 4 times to fix something that's not done perfectly.but still they took care of it.I would recommend going there but make sure you explain everything in detail to get it done 100% perfect. More

Best service department anywhere Mercedes of Ft. Washington provides the highest quality service at the most reasonable cost - they are simply the best. they are helpful, efficient, Mercedes of Ft. Washington provides the highest quality service at the most reasonable cost - they are simply the best. they are helpful, efficient, and never try to sell you something you do not need. They are just a pleasure to have in your corner when you need car service! More