Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mercedes-Benz of Fort Washington - Service Center
Fort Washington, PA
2,322 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,322 Reviews of Mercedes-Benz of Fort Washington - Service Center
Sort by
June 23, 2019
Worst service I ever experienced It’s my 4th time I gave my vehicle for the same issue. I spent 1000$ for the issue. But still I am facing the same issue. Without finding the root cau It’s my 4th time I gave my vehicle for the same issue. I spent 1000$ for the issue. But still I am facing the same issue. Without finding the root cause they make me to spend 1k on the car and they told like it is the best they can do because it’s a used car. It’s a 2018 c300. Disgusting service. More
by VISWANATH.DUDEKULA
Verified CustomerEmployees Worked With
June 22, 2019
10,000 mile service Done in a very timely manner while I waited. It is always a great experience. It was easy to make an appointment, and they took the car right on time Done in a very timely manner while I waited. It is always a great experience. It was easy to make an appointment, and they took the car right on time More
by RJSENKER
Employees Worked With
Don’t know
June 22, 2019
Great Service! Great service, but they forgot to wash my car. Aside from the cost, which is always overpriced, it is always a great experience. I have purchased 3 ca Great service, but they forgot to wash my car. Aside from the cost, which is always overpriced, it is always a great experience. I have purchased 3 cars from this dealership and will likely purchase more. More
by YVETTEMIA
Employees Worked With
June 20, 2019
Great service experience Always a pleasure to have my car serviced at this location Really nice and helpful people Easy to make appointment and everything was done in timely m Always a pleasure to have my car serviced at this location Really nice and helpful people Easy to make appointment and everything was done in timely manner More
by JANUSZ_59
Employees Worked With
June 18, 2019
Great customer service Each time I take my 2013 ML 350 into FW MB they do a great job. Joanne is great to work with too. Timely and communicative Each time I take my 2013 ML 350 into FW MB they do a great job. Joanne is great to work with too. Timely and communicative More
by PAULWALLEN
Employees Worked With
Joanne Zaren
June 11, 2019
They are the best After a rear ended collision, insurance gave me their repair shop. However I refused. I prefer to take my car to Benz Fort Washington. The insurance a After a rear ended collision, insurance gave me their repair shop. However I refused. I prefer to take my car to Benz Fort Washington. The insurance agreed and the repair was done at Mercedes fort washington. It was excellently done. I will not use another branch. They are the best!!! More
by MEDIKHELP
June 11, 2019
Great and fast service thanks Mr Loez Was a very good service and very friendly staff specially my service advisor Xavier Lopez he was excellent and right to the point about the detail of Was a very good service and very friendly staff specially my service advisor Xavier Lopez he was excellent and right to the point about the detail of my service will definitely comeback again with such a phenomenal experience More
by Shakh
Employees Worked With
Xavier Lopez
June 10, 2019
aaarg I am currently driving an unsafe car (and have been for over two years). This service depart is either unable or (more likely) unwilling to fix it. I am currently driving an unsafe car (and have been for over two years). This service depart is either unable or (more likely) unwilling to fix it. Yet I am stuck with a 4 year lease that cannot be amended to release me. Why would I recommend it? More
by LSTARR21
June 08, 2019
Always in and out quickly This is a great dealership from sales to service! I have purchased 7 cars from them over the last 25 years; never an unresolved issue. This is a great dealership from sales to service! I have purchased 7 cars from them over the last 25 years; never an unresolved issue. More
by Joel LH
Employees Worked With
Derek; Cristina
June 07, 2019
McDugall Service I can always count on Christina to ensure I have an outstanding service experience. The service was done promptly and Christina kept me informed throu I can always count on Christina to ensure I have an outstanding service experience. The service was done promptly and Christina kept me informed throughout the process. Thank you. More
by TMCDUGALL
Employees Worked With
Christina Lowe
