Mercedes-Benz of Fort Washington - Service Center

Some easy items were missed! Front right and back left tires were at 39-not 26. Blinkers did not work properly. Needed repair-done locally in NJ to pass MV inspection. Front head Front right and back left tires were at 39-not 26. Blinkers did not work properly. Needed repair-done locally in NJ to pass MV inspection. Front head light washers-only left works and right does not. ABC suspension warning comes on often after a day or so when car sitting. How could this be missed? I feel for a professional MB dealership, this car should have been gone through like stated when purchased a few days prior off used lot, but not truly completed! Was it?. Now I have the burden of repair!! More

Friendly, fast, efficient! Everyone there from the receptionist to the service guys were extremely friendly. I was in and out in not time at all. The issues was resolved in the Everyone there from the receptionist to the service guys were extremely friendly. I was in and out in not time at all. The issues was resolved in the timeframe noted. Great service More

Great services Environment clean, pleasant staff & great service. My car was washed outside and looked clean. Sitting area clean & a wide range of cars .pleasant sta Environment clean, pleasant staff & great service. My car was washed outside and looked clean. Sitting area clean & a wide range of cars .pleasant staff , clean More

Expert Care Given to Owners & Owner's automobile. "Excellence Expected, Excellence Given!" Quality of Customer Care by Service Representative(s) and the quality workmanship of the mechanics, are cl "Excellence Expected, Excellence Given!" Quality of Customer Care by Service Representative(s) and the quality workmanship of the mechanics, are clearly outstanding. I experienced the difference in my automobile's performance as soon as I drove it onto the expressway. P>S> Thank you CSR Ms. Joann. You always provide the ultimate in Customer Service Care! Blessings always! H.Sims More

Scheduled maintenance. Paul was very helpful, as always. Great to work with. Recommends only those items which need to be addressed. Never feels like an unnecessary upsell. Paul was very helpful, as always. Great to work with. Recommends only those items which need to be addressed. Never feels like an unnecessary upsell. More

Great service from the time I arrived to the time I left. Excellent Overall service and the place is very clean. I will continue to have my car service at this establishment. The staff is very nice and friend Excellent Overall service and the place is very clean. I will continue to have my car service at this establishment. The staff is very nice and friendly as well. More

Nice, friendly and efficient center Recently Ive had a few issues with car. The staff explained what they were after promptly getting me into service on my schedule, not appointment . Us Recently Ive had a few issues with car. The staff explained what they were after promptly getting me into service on my schedule, not appointment . Usually same day as I call. If I had to wait because I was not a planned service they'd let me know with personal updates. most of my issues were just updates to software nothing major and at no charge. More

Winter/Spring Changeover I can't say enough good things about the quality of service I get as customer every time I go to MB of Fort Washington. Joanne Zaren and her team alwa I can't say enough good things about the quality of service I get as customer every time I go to MB of Fort Washington. Joanne Zaren and her team always provide the highest level of prompt and cost-efficient service. She makes sure that I am ALWAYS treated as a valued member of the MB family...That's why I chose MB over the competition in the first place! More

Yearly service Always easy and pleasant to deal with EVERYONE there. There is never a long wait and always offer a car for the day. They keep you updated throughout Always easy and pleasant to deal with EVERYONE there. There is never a long wait and always offer a car for the day. They keep you updated throughout the day with both progress and price. More

Great Tony is very knowledgeable polite and professional. Always calls with updates and when Work is complete. Fort Washington is the best dealerships. Whe Tony is very knowledgeable polite and professional. Always calls with updates and when Work is complete. Fort Washington is the best dealerships. When my son starts driving in a few years. Ft Washington MERCEDES is we’re his first car will come from More