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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,322 Reviews

2,322 Reviews of Mercedes-Benz of Fort Washington - Service Center

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March 13, 2019

S550 needed State Inspection and A05 Service. I waited for the work to be completed. While waiting, I was informed that the Brake Pads were Borderline. I OK'd new Brake Pads and Rotar clean-up. C More

by OWENHIGGINSJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Anderson
March 12, 2019

Excellent Service Brought my E350 in for routine maintenance and to replace a key FOB which no longer functioned. Keep an extra FOB with you or your car will not start More

by MCSCHULZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul, Derek Witman
March 11, 2019

Excellent Customer Service I run a business that relies on our trucks being on the road. Their service department is in tune with their customers needs and make each one feel v More

by Celerity
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Hayes
March 09, 2019

Service is good. Labor charges are so high I brought my car for service. They diagnosed the problem and told that would cost $5,100 includes Labour charges of $1600. I felt charges are too high More

by HARNATH.DODDAPANENI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan
March 07, 2019

Best service! They always get my car right in! I never have a problem getting a loaner. Best service in the area. Highly recommend Mercedes Benz of Fort Washi More

by LISA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony at the Service Desk
March 05, 2019

Frequent Customer Fort Washington always treats me nice and services my car correctly. If there are any issues they expeditiously make sure to correct. Fort Washing More

by EDWARDDAVIS321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Delerrio, Derek whitman, Q, Dessire Cardenas
March 05, 2019

susan hayes best service experience, polite, professional, organized. her & team make me feel thst i chose the right vehicle/company to rely on for my business an More

by DAVE GRIFFITHS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
susan hayes, robert shields
March 05, 2019

Professional and efficient My service manager noticed i had a recalled when I went in for a tire repair and immediately had it taken care of. I always find the service impeccabl More

by CASATCH318
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Millan
March 01, 2019

Susan at the front desk is the best. I was in a hurry on my way to Florida on the service day, Susan helped me a lot and gave me a super quick check out. She is really helpful and kind. A More

by YUZHOU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan
February 28, 2019

The service department was extremely accommodating! Although the service took an extended period of time, the dealership was very accommodating with providing me with a rental. Excellent service and out More

by KDOUGHTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
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