Mercedes-Benz of Fort Washington - Service Center

great customer care Great People, always a pleasure to bring my car to you. and the car is done on time and right the first time.still waiting for air bag update repair. Great People, always a pleasure to bring my car to you. and the car is done on time and right the first time.still waiting for air bag update repair. please get back to me as to where we stand. thanks More

very happy My experience was terrific. The accommodations in the waiting area are very comfortable and pleasant . My wait time was far less than I was prepared f My experience was terrific. The accommodations in the waiting area are very comfortable and pleasant . My wait time was far less than I was prepared for and I am please More

Great My experience was terrific. The accommodations in the waiting area are very comfortable and pleasant . My wait time was far less than I was prepared f My experience was terrific. The accommodations in the waiting area are very comfortable and pleasant . My wait time was far less than I was prepared for and I am please about that.. More

loyal customer I have bought a few cars there. They have taken great care on me even through some unique problems! Will be Planning state inspection annual and serv I have bought a few cars there. They have taken great care on me even through some unique problems! Will be Planning state inspection annual and service visit this spring. More

Driver leather seat had to be replaced without any equivacas Each time I visit, I have a very professional experience even when there are rough edges, each person extends exceptional customer service experience Each time I visit, I have a very professional experience even when there are rough edges, each person extends exceptional customer service experience along with a smile More

Pleasant Experience Christina Lowe is always knowledgeable, courteous, hospitable and very respectful of my time and makes my service visits quick and pleasant. She const Christina Lowe is always knowledgeable, courteous, hospitable and very respectful of my time and makes my service visits quick and pleasant. She constantly goes above and beyond to ensure that everything is correct the first time. More

A+ Experience I had an A+ experience during my recent visit to the Mercedes Fort Washington Service Department. I brought my car in for multiple issues, ranging fr I had an A+ experience during my recent visit to the Mercedes Fort Washington Service Department. I brought my car in for multiple issues, ranging from an auxiliary battery replacement to body work for a fender bender. I was assigned to Christina Lowe, who was extremely pleasant to work with. Both Christina and Derek Witman provided excellent guidance and customer service, and made sure that everything was repaired and I was 100% satisfied. My family and I have purchased 3 Mercedes Benz cars from this dealership in the last few years, and this is exactly the reason why. The exceptional service provided by Derek, Christina and the entire Fort Washington service team ensures I will be a lifelong customer. More

Tony was great Tony was great, he really knew how to ease my concerns, my only issue is I didn’t have a rental with my car service. Tony was great, he really knew how to ease my concerns, my only issue is I didn’t have a rental with my car service. More

My Last visit to MB Ft. Washington. My last visit to Ft. Washington MB was excellent. I arrived at my scheduled time. I dropped off my wife’s MB, met with my MB Service Advisor to discus My last visit to Ft. Washington MB was excellent. I arrived at my scheduled time. I dropped off my wife’s MB, met with my MB Service Advisor to discuss what our car needed and then proceeded to the waiting room. Service took about 2 hrs 15 minutes. The waiting area was well stocked with snacks, coffee and magazines. Overall my visit was handled very efficiently and professionally. More

Exceeded my expectations...as they always do. I can count on excellent service here. I kind of look forward to my visits so I can have something go as right as can be in a world where service prov I can count on excellent service here. I kind of look forward to my visits so I can have something go as right as can be in a world where service providers don’t always get it right. Besides, it’s quiet here and I like looking at the new models while I’m waiting, just getting ideas for my next purchase. More