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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,321 Reviews

2,321 Reviews of Mercedes-Benz of Fort Washington - Service Center

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January 22, 2024

Courteous, friendly personnel who discussed my problems with me effectively. They provided prompt, expeditious service and kept me informed/updated on completion schedule. More

by TIMOTHY.LORD
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Lowe
Jan 23, 2024 -

Mercedes-Benz of Fort Washington responded

Hi Timothy! We're glad to know that you had a positive experience with our team at Mercedes-Benz of Fort Washington! We always aim for effective communication and prompt service. Thanks for the great review, we appreciate it!

January 22, 2024

Your servicing department is excellent! !!! Very helpful and extremely courteous. Kepp up the great work! Tony, Jasmine and Ricky are great! More

by RCOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony and Jasmine
Jan 22, 2024 -

Mercedes-Benz of Fort Washington responded

Hi R Cohn! We're delighted to know that you had a great experience with our servicing department at Mercedes-Benz of Fort Washington! We'll be sure to pass along your kind words to Tony, Jasmine, and Ricky. Thanks for the review!

January 20, 2024

Traci was professional and courteous. Her responses to my questions were very informative and accurate. Thank you for your superior support. More

by FRANKHINSON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Traci. 5 stars
Jan 22, 2024 -

Mercedes-Benz of Fort Washington responded

Frank, we're glad to know Traci was able to provide you with the information and support you needed at Mercedes-Benz of Fort Washington. Thanks for your kind words!

January 20, 2024

The dealership is always kept clean and the staff is very helpful and knowledgeable keep up good work More

by SDNYDANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ch
Jan 22, 2024 -

Mercedes-Benz of Fort Washington responded

We appreciate your positive feedback! It's great to know that our clean dealership and knowledgeable staff at Mercedes-Benz of Fort Washington made a good impression. We'll keep up the good work, thank you for sharing!

January 17, 2024

Ricky in the service department is very accommodating and knowledgeable. And the workmanship is always above and beyond. More

by CONNIE.DIJIOSIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
Jan 17, 2024 -

Mercedes-Benz of Fort Washington responded

Hi Connie! We're delighted to know that Ricky and our service department at Mercedes-Benz of Fort Washington have been able to provide you with top-notch workmanship. Thank you for your kind words!

January 17, 2024

I enjoy working with Mercedes-Benz Fort Washington. They have serviced my cars for decades and I currently have two cars that I bring to them More

by MGOLDBERG9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Colantonio
Jan 17, 2024 -

Mercedes-Benz of Fort Washington responded

We're grateful for your loyalty and trust in our service over the years at Mercedes-Benz of Fort Washington. We look forward to continuing to take care of your vehicles!

January 17, 2024

Service department is great, way better than the Doylestown dealership. They are attentive and always ensure to check warranty status where as previous dealers have not done and charged for work th More

by ML
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Spiegel
Jan 18, 2024 -

Mercedes-Benz of Fort Washington responded

We're glad to know that our service department at Mercedes-Benz of Fort Washington met your expectations, especially Ricky! We always aim for top-notch customer care. Thank you for sharing this positive feedback about your experience with us!

January 16, 2024

Christina is my service rep. Nothing against the others, but she is fantastic. She is extremely professional while managing to treat me like I’m the only person getting their car More

by MINISTERGLENN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Jan 17, 2024 -

Mercedes-Benz of Fort Washington responded

We're glad to know that Christina has been providing you with exceptional service at Mercedes-Benz of Fort Washington. Our team strives to make every customer feel valued and well taken care of. Drive safely!

January 16, 2024

Your sales manager, Tuan Nuyen, the best. Very knowledgeable and extremely helpful. Your service department can’t be beat. Just excellent. Very helpful and very knowledgeable of vehicles. More

by sheepdog1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tuan Nuyen.
Jan 17, 2024 -

Mercedes-Benz of Fort Washington responded

We're delighted to know that Tuan and our service department at Mercedes-Benz of Fort Washington were able to provide you with a top-notch experience. Thanks for the positive feedback, we appreciate it!

January 16, 2024

Fantastic Service at Mercedes Benz of Fort Washington They got me in right away and were very professional More

by CSUNSTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Mercedes-Benz of Fort Washington responded

We're glad to know you had a fantastic service experience at Mercedes-Benz of Fort Washington! We strive for professionalism and promptness. Have a great ride!

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