Mercedes-Benz of Fort Washington - Service Center

mercedes me software problem The guys explained there's a flaw that they have no fix for, I wish they told me that before I came up to the dealership. The guys explained there's a flaw that they have no fix for, I wish they told me that before I came up to the dealership. More

40k mile service Always treated great when i bring our cars in for service. From garage greeters to service advisors the end-toe-end experience is always great. Always treated great when i bring our cars in for service. From garage greeters to service advisors the end-toe-end experience is always great. More

Mercedes Fort Washington is Top Shelf Great communication quick turnaround and effective work done on vehicle. Love this dealership and would buy future Mercedes product from Fort Washing Great communication quick turnaround and effective work done on vehicle. Love this dealership and would buy future Mercedes product from Fort Washington Mercedes. Makes me feel good I bought a car that feels like a partnership. More

.y Service writer was on point and fixed everything together The lady in in sprinter sales was excellent and I say great job I will recommend to all my fellow businessmen who I work with this is the best locatio The lady in in sprinter sales was excellent and I say great job I will recommend to all my fellow businessmen who I work with this is the best location for repair. More

No instrument function My c300 4 magic instrument panel did not have the following functions: speed, turn signals, cruise control, lights, gas gauge, tachometer. After Fort My c300 4 magic instrument panel did not have the following functions: speed, turn signals, cruise control, lights, gas gauge, tachometer. After Fort Washington MB had it for over a day, they could not find anything wrong. Ypu guys reset all the codes and returned the car to me for use. A week later I could not start the car. Turns out all I needed was a new battery. Battery was dead. I had to get a tow and a new battery. I used a local garage. Why wasn't the battery checked when Fort Washington MB serviced my car? More

Great customer service The customer service was great! From the time I drove into service area. All of my interactions with every employee was fantastic. The waiting area is The customer service was great! From the time I drove into service area. All of my interactions with every employee was fantastic. The waiting area is very pleasant and comfortable seating. More

Tire Replacement Very pleased with timely walk-in replacement of (2) tires that had warranty issues. I paid only for mounting labor. Car ready to drive away within min Very pleased with timely walk-in replacement of (2) tires that had warranty issues. I paid only for mounting labor. Car ready to drive away within minutes of promised time. More

Fantastic service. All employees very helpful, and making sure the customer was kept informed on the updates on the services being corrected...always great customer serv All employees very helpful, and making sure the customer was kept informed on the updates on the services being corrected...always great customer service from the check in desk... More

Repair passenger front tire rim While vehicle was in for rim repair, I was told that a factory recall service was also peformed., including service to my trunk that wasn't opening pr While vehicle was in for rim repair, I was told that a factory recall service was also peformed., including service to my trunk that wasn't opening properly and the push button start was also inspected. More