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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,322 Reviews

2,322 Reviews of Mercedes-Benz of Fort Washington - Service Center

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February 03, 2019

40k mile service Always treated great when i bring our cars in for service. From garage greeters to service advisors the end-toe-end experience is always great. More

by SGOZDAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanne Zaren
February 01, 2019

.y Service writer was on point and fixed everything together The lady in in sprinter sales was excellent and I say great job I will recommend to all my fellow businessmen who I work with this is the best locatio More

by AJLIMOUSINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Female Mercedes sprinter repair
February 01, 2019

Mercedes Fort Washington is Top Shelf Great communication quick turnaround and effective work done on vehicle. Love this dealership and would buy future Mercedes product from Fort Washing More

by DAVE.HERMANCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 31, 2019

Oil change As a Young man i was treated rude and The professional they just did oil change and did not complete the fluids inspection they just gave me the ca More

by TELLADOPAGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2019 -

Mercedes-Benz of Fort Washington responded

TELLADOPAGAN, I am sorry you were treated rudely. The age of a client is never a consideration when attempting to provide the level of service commensurate with the brand promise. I would like to look into why they did not follow their processes and learn more about the treatment. Would you send me an email with your contact information? cmattis@YourMercedes.com

January 30, 2019

No instrument function My c300 4 magic instrument panel did not have the following functions: speed, turn signals, cruise control, lights, gas gauge, tachometer. After Fort More

by THOMASLENGYEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
January 29, 2019

Repair passenger front tire rim While vehicle was in for rim repair, I was told that a factory recall service was also peformed., including service to my trunk that wasn't opening pr More

by CHERYLJOYNER7455
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2019

Great customer service The customer service was great! From the time I drove into service area. All of my interactions with every employee was fantastic. The waiting area is More

by Ms ppldiva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick and Tony
January 29, 2019

Tire Replacement Very pleased with timely walk-in replacement of (2) tires that had warranty issues. I paid only for mounting labor. Car ready to drive away within min More

by MELKS44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony C - and assorted others
January 29, 2019

Fantastic service. All employees very helpful, and making sure the customer was kept informed on the updates on the services being corrected...always great customer serv More

by JFOUNTAINE67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micheal O'Brien
January 28, 2019

Benz Service Maintenance and Repair The team at Mercedes-Benz of Fort Washington (specifically Tony Colantonio) are all extremely professional and helpful. I have been taking my car(s) t More

by lrball
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Colantonio
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