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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,322 Reviews

2,322 Reviews of Mercedes-Benz of Fort Washington - Service Center

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January 27, 2019

Maintenance is very experience. Also I don't like to fell hustled. I needed front brakes not back brakes at the time. I was told that the light for the back b More

by PRICEK50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I am not sure who I worked with.
Jan 27, 2019 -

Mercedes-Benz of Fort Washington responded

PRICEK50 I am sorry that you were disappointed by the treatment you received at MB Fort Washington. My name is Colin Mattis. I am the Client Advocacy Manager for Park Avenue Motor Cars, the parent company of MB of Fort Washington. We try to stay on top of market conditions so we are in line with other MB dealers. I will certainly share your concerns with the Parts and Service Director. With regard to feeling pressured, I apologize on behalf of the dealership. That is not how we want our suggestions to be received. I will also bring this to the attention of the team. Thank you for the feedback.

January 25, 2019

Quality affordable service You’d say oh geee this is mercedes dealer/service and gonna be expensive BUT hey it costed me %50 cheaper than corner service shops More

by Z.MEHDIYEV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2019

Good experience; however, fell through the cracks State inspection service went without incident; however, I asked that a small (2 inch) scratch be looked at and pain touch up be applied, yet nothing More

by DMCRX
Recommend Dealer
Yes
Employees Worked With
January 23, 2019

Always accommodate clients The best place to purchase MB also the best to Service your car, much more honest in price quotes and needed services Other MB dealershipd in the ar More

by MMJP1324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 22, 2019

Great customer service MB of Ft. Washington is a great dealership. I purchased two Mercedes vehicles from them and have been using them to service my cars for years. Every More

by LoveMyBenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Liss
January 22, 2019

Awesome service, friendly staff and comfortable atmosphere My visit was for service and is always a good experience. The staff and mechanics are dependable and particular to detail. They are friendly and the a More

by MimK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Colantonio Five stars for this fine gentleman
January 19, 2019

Getting my annual service I arranged in advance to have a free loaner car, which was delivered to me at the time they picked up my car. The service was completely properly and More

by SEWCEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 18, 2019

Great experience as always!! Great experience with my vehicle's service and Paul Forsyth. He is amazing!! He is customer service oriented and can translate the technicalities. More

by CFORTE20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Forsyth
January 15, 2019

Joanne was courteous and efficient! Everyone is treated with the upmost respect by staff! I am pressed for time. I have already recommended a friend consider trading in his volkswagon More

by ANFRAZIER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanne
January 15, 2019

Outstanding in all aspects including quality of work, understanding of problems, courtesy extended to me, follow up after service and completion of work by time promised More

by GAASSOCS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Decontonio
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