Mercedes-Benz of Fort Washington - Service Center

excellent Excellent--comfortable, fast, efficient, --a well organized, smooth working organization, with well trained personnel. Physical space is clean, well c Excellent--comfortable, fast, efficient, --a well organized, smooth working organization, with well trained personnel. Physical space is clean, well cared for, and comfortable. I have yet to come away from a visit with a negative comment. More

Great service The technician explained everything that was wrong with the car told us what we needed to do to fix it service was done correctly and on time very ni The technician explained everything that was wrong with the car told us what we needed to do to fix it service was done correctly and on time very nice clean waiting area will definitely bring my vehicles back to have service done again More

Excellent Im very happy with the service i received at ft. Washington benz. They are very profession. Facility is very clean as well. Mike kept me informed duri Im very happy with the service i received at ft. Washington benz. They are very profession. Facility is very clean as well. Mike kept me informed during the whole time that my car was there and he also recommended things that he saw needed to be fix soon. More

Outstanding Service Tony Colantonio service writer explained exactly what had to be repaired. Our car was returned on time as promised. I would recommend Fort Washington Tony Colantonio service writer explained exactly what had to be repaired. Our car was returned on time as promised. I would recommend Fort Washington Mercedes to friends & family. More

Tony is quality service. All of your staff are tremendous. I have been dealing with your dealership for 10 years. The loaner car is a great program. Jim Simpson, victory Wo All of your staff are tremendous. I have been dealing with your dealership for 10 years. The loaner car is a great program. Jim Simpson, victory Worldwide Transportation More

Paul in Serivce Paul has been great with our vehicles. He’s very honest and try’s his best to help when he can. He’s very personal with my vehicle as if it was his. Paul has been great with our vehicles. He’s very honest and try’s his best to help when he can. He’s very personal with my vehicle as if it was his. More

A little disappointed. Three to four weeks ago I had my C300 coupe in for standard service and new tires. I was also having problems with the latch to my fuel door closing Three to four weeks ago I had my C300 coupe in for standard service and new tires. I was also having problems with the latch to my fuel door closing properly. They did not have part in stock and told me they would get it in and let me know when it arrived. I never received a call. Meanwhile, I tried to put fuel in my car and I could get the tank open. I had no choice but to take my car in for immediate service. The part had arrived, but when I asked when did it arrive or why didn't I get a call, no one had an answer. I was obviously disappointed that it ended up being an emergency. I expect more follow up from a Mercedes dealership. More

Quick and painless headlight replacement! Thanks to a great customer service rep, Joanne Zaren, and the service group we were able to get our headlight replaced in less than 5 minutes - now th Thanks to a great customer service rep, Joanne Zaren, and the service group we were able to get our headlight replaced in less than 5 minutes - now that's what I call "service"! More

20,000 mile service and inspection I appreciate the service I receive at the services center. Everyone was friendly and job was done. I was given a loaner with no issue and able to retu I appreciate the service I receive at the services center. Everyone was friendly and job was done. I was given a loaner with no issue and able to return at my convenience. This is the friendliest dealership I've ever been to. Even my salesman, Fred Mielke came to say hi!!! Thanks everyone!!! More

Not what I’m used to. Wife wasn’t as wowed by service and overall attention as a customer. No vehicle cleaning and push to start was missing upon return. Unfriendly Wife wasn’t as wowed by service and overall attention as a customer. No vehicle cleaning and push to start was missing upon return. Unfriendly More